Source · CQC inspection
Emerald House
Type Social Care Org
Region Yorkshire & Humberside
Last inspected 8 Jun 2022
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (2)
Must-do action 1 of 2
Must do
Safe
The provider had not done all that is reasonably practicable to assess and mitigate risks.
Must-do action 2 of 2
Must do
Well-led
The provider had not established and operated effective systems to assess, monitor and improve the quality and safety of the services and to mitigate risks.
Should-do actions (4)
Should-do action 1 of 4
Should do
Safe
We have made a recommendation about the management of risk assessments.
Should-do action 2 of 4
Should do
Effective
We have made a recommendation about the training of staff in relation MCA to ensure staff knowledge is up to date.
Should-do action 3 of 4
Should do
Safe
We recommend the provider developed an action plan to address our concerns, including updating risk assessments.
Should-do action 4 of 4
Should do
Effective
We recommend the provider follow current guidance and update their practice accordingly.