Source · CQC inspection

Lotus Home Care Worksop

Type Social Care Org Region East Midlands Last inspected 26 Aug 2021

Archived This service was archived (deregistered) by CQC on 13 Mar 2024. The ratings below are historical and do not reflect a current service.

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 1 must-do 2 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1
Must do
Well-led
The provider must ensure adequate systems and processes are in place to assess, monitor and improve the quality and safety of the care provided.
Regulation: Regulation 17 (Good governance)
⚠ The provider failed to ensure adequate systems and processes were in place to assess, monitor and improve the quality and safety of the care provided.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Caring
The provider should put in place information available on independent advocacy for people to access.
Should-do action 2 of 2
Should do
Well-led
The provider should contact people on a regular basis to make sure they are happy with the service offered.

Location details

CQC ID: 1-10371175765
Local authority: Nottinghamshire
Region: East Midlands

Inspection report

Type: Comprehensive inspection
Date: 26 August 2021
Rating: Requires Improvement
Actions: 1 must-do 2 should-do
AI-extracted 17 Feb 2026