Source · CQC inspection

Lotus Home Care Worksop

Type Social Care Org Region East Midlands Last inspected 26 Aug 2021

Overall rating: Requires Improvement View full CQC report

Domain ratings

Five CQC key questions

Safe

Requires Improvement

Effective

Good

Caring

Good

Responsive

Requires Improvement

Well-led

Requires Improvement

Earlier inspection findings

pre-2024 framework · 1 must-do 2 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1

Must do

Well-led

The provider must ensure adequate systems and processes are in place to assess, monitor and improve the quality and safety of the care provided.

Regulation: Regulation 17 (Good governance)

⚠ The provider failed to ensure adequate systems and processes were in place to assess, monitor and improve the quality and safety of the care provided.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2

Should do

Caring

The provider should put in place information available on independent advocacy for people to access.

Should-do action 2 of 2

Should do

Well-led

The provider should contact people on a regular basis to make sure they are happy with the service offered.

Location details

CQC ID: 1-10371175765

Local authority: Nottinghamshire

Region: East Midlands

Inspection report

Type: Comprehensive inspection

Date: 26 August 2021

Rating: Requires Improvement

Actions: 1 must-do 2 should-do

AI-extracted 17 Feb 2026