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Edenbridge Manor Care Home

Type Social Care Org Region South East Last inspected 19 May 2022

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 3 must-do 2 should-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Safe
The provider must ensure that risks to people are always responded to.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The registered provider failed to ensure that risks to people were always responded to.
Must-do action 2 of 3
Must do
Well-led
The provider must ensure that governance arrangements identify that people always receive safe, consistent and timely care.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The registered provider failed to ensure that governance arrangements identified that people may not always receive safe, consistent and timely care.
Must-do action 3 of 3
Must do
Safe
The provider must ensure that staff are suitably deployed.
Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing
⚠ The registered provider failed to ensure that staff were suitably deployed.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Safe
We recommend the registered provider includes internal processes and system training as part of agency staff induction.
Should-do action 2 of 2
Should do
Effective
We recommend the registered provider works with your reputable specialist regarding their dementia care environment.

Location details

CQC ID: 1-10369583616
Local authority: Kent
Region: South East

Inspection report

Type: Comprehensive inspection
Date: 19 May 2022
Rating: Requires Improvement
Actions: 3 must-do 2 should-do
AI-extracted 17 Feb 2026