Source · CQC inspection

Edenbridge Manor Care Home

Type Social Care Org Region South East Last inspected 19 May 2022

Archived This service was archived (deregistered) by CQC on 16 Jan 2023. The ratings below are historical and do not reflect a current service.

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 3 must-do 2 should-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Safe
The provider must ensure that risks to people are always responded to.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The registered provider failed to ensure that risks to people were always responded to.
Must-do action 2 of 3
Must do
Well-led
The provider must ensure that governance arrangements identify that people always receive safe, consistent and timely care.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The registered provider failed to ensure that governance arrangements identified that people may not always receive safe, consistent and timely care.
Must-do action 3 of 3
Must do
Safe
The provider must ensure that staff are suitably deployed.
Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing
⚠ The registered provider failed to ensure that staff were suitably deployed.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Safe
We recommend the registered provider includes internal processes and system training as part of agency staff induction.
Should-do action 2 of 2
Should do
Effective
We recommend the registered provider works with your reputable specialist regarding their dementia care environment.

Location details

CQC ID: 1-10369583616
Local authority: Kent
Region: South East

Inspection report

Type: Comprehensive inspection
Date: 19 May 2022
Rating: Requires Improvement
Actions: 3 must-do 2 should-do
AI-extracted 17 Feb 2026