Source · CQC inspection
The Long Brook Residential Home
Type Social Care Org
Region South West
Last inspected 1 Aug 2022
Location rating: Requires Improvement View location on CQC
Location ratings by domain
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Most recent report indexed for actions
Type: Planned inspection
Date: 1 August 2022
Rating extracted from this report: Requires Improvement
Actions indexed:
7 must-do
2 should-do
AI-extracted 17 Feb 2026
Earlier inspection findings
Must-do actions (7)
Must-do action 1 of 7
Must do
Effective
The provider had not acted in accordance with the principles of the Mental Capacity Act 2005.
Must-do action 2 of 7
Must do
Safe
Risks to people's health and safety had not been identified or mitigated.
Must-do action 3 of 7
Must do
Safe
The provider failed to store people's medicines safely or established safe processes to manage people's medicines.
Must-do action 4 of 7
Must do
Well-led
The provider did not have effective systems in place to assess, monitor and improve the safety and quality of the service.
Must-do action 5 of 7
Must do
Well-led
The provider had failed to maintain accurate, complete and contemporaneous records for each person living in the home.
Must-do action 6 of 7
Must do
Safe
The provider had failed to ensure that recruitment procedures are established and operated effectively.
Must-do action 7 of 7
Must do
Effective
The provider has failed to ensure that staff had been provided with an appropriate induction and ongoing supervision in their role.
Should-do actions (2)
Should-do action 1 of 2
Should do
Safe
We recommend the provider reviews staff's understanding of how to wear PPE in line with best practice guidance.
Should-do action 2 of 2
Should do
Responsive
We recommend the provider reviews the effectiveness of the current complaints systems.