Source · CQC inspection

Serenity House

Type Social Care Org Region East Midlands Last inspected 18 Aug 2021

Archived This service was archived (deregistered) by CQC on 20 Jan 2022. The ratings below are historical and do not reflect a current service.

Overall rating: Inadequate View full CQC report

Domain ratings

Five CQC key questions

Safe

Inadequate

Effective

Requires Improvement

Caring

Requires Improvement

Responsive

Good

Well-led

Inadequate

pre-2024 framework · 2 must-do

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2

Must do

Safe

The provider had not ensured people were consistently provided with safe care and treatment. The risk of fire had not been sufficiently mitigated.

Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment

⚠ The provider had not ensured people were consistently provided with safe care and treatment. The risk of fire had not been sufficiently mitigated.

Must-do action 2 of 2

Must do

Well-led

There was a lack of effective systems and processes in place for monitoring quality of the service.

Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance

⚠ There was a lack of effective systems and processes in place for monitoring quality of the service.

18 August 2021

4 resolved 2 repeated

CQC ID: 1-1035560684

Local authority: Lincolnshire

Region: East Midlands

Type: Focused inspection

Date: 27 August 2021

Rating: Requires Improvement

Actions: 2 must-do

AI-extracted 17 Feb 2026