Source · CQC inspection

Serenity House

Type Social Care Org Region East Midlands Last inspected 18 Aug 2021

Archived This service was archived (deregistered) by CQC on 20 Jan 2022. The ratings below are historical and do not reflect a current service.

Location rating: Inadequate  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 18 August 2021. Ratings extracted from individual reports are shown separately below.

Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Good
Well-led
Inadequate

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Focused inspection
Date: 27 August 2021
Rating extracted from this report: Requires Improvement
Actions indexed: 2 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 must-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
The provider had not ensured people were consistently provided with safe care and treatment. The risk of fire had not been sufficiently mitigated.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ The provider had not ensured people were consistently provided with safe care and treatment. The risk of fire had not been sufficiently mitigated.
Must-do action 2 of 2
Must do
Well-led
There was a lack of effective systems and processes in place for monitoring quality of the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ There was a lack of effective systems and processes in place for monitoring quality of the service.

Previous inspection

18 August 2021
Rating extracted from this reportInadequate
TypeTargeted inspection
Actions 6 must-do

Read previous inspection PDF

4 resolved 2 repeated