Source · CQC inspection
Serenity House
Type Social Care Org
Region East Midlands
Last inspected 18 Aug 2021
Overall rating: Inadequate View full CQC report
Domain ratings
Safe
Inadequate
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Good
Well-led
Inadequate
Earlier inspection findings
Must-do actions (2)
Must-do action 1 of 2
Must do
Safe
The provider had not ensured people were consistently provided with safe care and treatment. The risk of fire had not been sufficiently mitigated.
Must-do action 2 of 2
Must do
Well-led
There was a lack of effective systems and processes in place for monitoring quality of the service.
Previous inspection
| Rating | Inadequate |
| Type | Targeted inspection |
| Actions | 6 must-do |
4 resolved
2 repeated