Source · CQC inspection
Oakview Lodge
Type Social Care Org
Region East
Last inspected 13 Jun 2023
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (2)
Must-do action 1 of 2
Must do
Safe
Care and support was not always assessed, or monitored, and actions to mitigate those risks were not always in place.
Must-do action 2 of 2
Must do
Well-led
Governance and oversight did not always identify risks to people's safety or ensure all staff could evaluate and improve their practice to deliver the regulated activity in line with people's needs. People's care records and assessments were not accurately completed when required.
Should-do actions (2)
Should-do action 1 of 2
Should do
Well-led
The provider should ensure staff records demonstrate that staff competencies have been adequately assessed for the role they are doing.
Should-do action 2 of 2
Should do
Well-led
We recommend the provider review their systems and processes for quality assurance to ensure more robust oversight of the service.