Source · CQC inspection

School Health

Provider Tower Hamlets GP Care Group CIC Type Independent Healthcare Org Region London Last inspected 22 Jun 2022

Overall rating: Good  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Earlier inspection findings

pre-2024 framework · 2 must-do 5 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Safe
The service must ensure that the safeguarding children policy and any associated procedures are thoroughly reviewed to check they accurately reflect current national guidance and are relevant to the current provider.
Regulation: Regulation 13 HSCA (RA) Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ The safeguarding children policy did not reflect current national guidance and referred to the previous provider's organisation.
Must-do action 2 of 2
Must do
Safe
The service must ensure staff clean audiometer headsets between each use.
Regulation: Regulation 15 HSCA (RA) Regulations 2014 Premises and equipment
⚠ Staff were not cleaning audiometer headsets between each use.

Should-do actions (5)

Recommended improvements to enhance service quality.

Should-do action 1 of 5
Should do
Safe
The service should ensure that there are robust arrangements in place to mitigate any risks associated with staff non-attendance at any child protection case conferences and reviews.
Should-do action 2 of 5
Should do
Safe
The service should continue to work on filling all vacant posts.
Should-do action 3 of 5
Should do
Well-led
The service should continue its efforts to maintain its audit schedule.
Should-do action 4 of 5
Should do
Caring
The service should ensure that young people, parents and carers are routinely offered copies of the assessments and care plans completed by School Health staff, unless there is a good reason not to do so.
Should-do action 5 of 5
Should do
Responsive
The service should review the need for key information leaflets in local community languages and take steps to introduce them if necessary (online and/or paper versions).

Location details

CQC ID: 1-10278283341
Local authority: Tower Hamlets
Region: London

Inspection report

Type: Routine inspection
Date: 22 June 2022
Rating: Good
Actions: 2 must-do 5 should-do
AI-extracted 2 Jun 2026