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WhiteHorse Care - Brownhills

Type Social Care Org Region West Midlands Last inspected 14 Feb 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 14 February 2023. Ratings extracted from individual reports are shown separately below.

Safe
Good
Effective
Good
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Inspection report
Date: 14 February 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 2 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 should-do

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Responsive
Further improvements were needed to the range of activities and opportunities for people.
Should-do action 2 of 2
Should do
Responsive
Care plans did not capture how people were supported to achieve their personal goals and aspirations. They also did not always capture how people were supported to develop their everyday skills. Ensuring this information was documented within the care records would ensure people received the personalised support, encouragement and motivation to reach their goals and aspirations.