Source · CQC inspection

Moorview Care (Derby)

Type Social Care Org Region East Midlands Last inspected 11 Oct 2022

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 6 must-do

Must-do actions (6)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 6
Must do
Caring
The provider did not ensure people received person centred care which met their needs and preferences.
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ The provider did not ensure people received person centred care which met their needs and preferences.
Must-do action 2 of 6
Must do
Safe
The provider failed to ensure systems and processes operated effectively to protected people from the risk of financial abuse.
Regulation: Regulation 13 HSCA RA Regulations 2014 Safeguarding service users from abuse and improper treatment
⚠ The provider failed to ensure systems and processes operated effectively to protected people from the risk of financial abuse.
Must-do action 3 of 6
Must do
Effective
The provider did not ensure all staff had completed training in line with requirements. Not all staff had received regular supervision.
Regulation: Regulation 18 HSCA RA Regulations 2014 Staffing
⚠ The provider did not ensure all staff had completed training in line with requirements. Not all staff had received regular supervision.
Must-do action 4 of 6
Must do
Effective
The provider failed to ensure they acted in accordance with the Mental Capacity Act 2005.
Regulation: Regulation 11 HSCA RA Regulations 2014 Need for consent
⚠ The provider failed to ensure they acted in accordance with the Mental Capacity Act 2005.
Must-do action 5 of 6
Must do
Safe
Systems and processes did not ensure people received safe care and treatment. The provider had failed to mitigate risks relating to people's medicines and health. This placed people at risk of receiving unsafe care.
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ Systems and processes did not ensure people received safe care and treatment. The provider had failed to mitigate risks relating to people's medicines and health. This placed people at risk of receiving unsafe care.
Must-do action 6 of 6
Must do
Well-led
The provider failed to ensure systems and processes operated effectively to ensure compliance with legal requirements and maintain accurate and up to date records to promote the safety of people using the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider failed to ensure systems and processes operated effectively to ensure compliance with legal requirements and maintain accurate and up to date records to promote the safety of people using the service.

Location details

CQC ID: 1-10245564368
Local authority: Derby
Region: East Midlands

Inspection report

Type: Focused inspection
Date: 11 October 2022
Rating: Requires Improvement
Actions: 6 must-do
AI-extracted 17 Feb 2026