Source · CQC inspection
Lapwing Lodge
Type Social Care Org
Region East
Last inspected 25 Jul 2022
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (4)
Must-do action 1 of 4
Must do
Effective
The service did not always consider the least restrictive option for people. The Mental Capacity Act was not adhered to.
Must-do action 2 of 4
Must do
Safe
Risks relating to people's safety were not always in place, or sufficiently detailed. Incidents which had occurred were not reviewed to identify themes and trends. Infection control procedures were not robust.
Must-do action 3 of 4
Must do
Well-led
Auditing processes were not robust, and had not been routinely undertaken to identify issues and drive improvements. Governance processes had not been effective in helping to keep people safe, protect people's rights, and provide good quality care and support.
Must-do action 4 of 4
Must do
Effective
Staff did not receive all training relevant to their role. Some training was out of date. Competency checks had not been completed for staff completing delegated tasks