Source · CQC inspection

Grace 247 Care Wiltshire

Type Social Care Org Region South West Last inspected 19 Dec 2022

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 19 December 2022. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 19 December 2022
Rating extracted from this report: Requires improvement
Actions indexed: 6 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 6 must-do

Must-do actions (6)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 6
Must do
Responsive
Care planning did not always demonstrate people's needs and the support they required. Regulation 9(1)(a)(b)(c)(3)(b)
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ Care planning did not always demonstrate people's needs and the support they required.
Must-do action 2 of 6
Must do
Effective
Systems were not in place to ensure consent to care and treatment was undertaken in line with legislation. Regulation 11(1)(2)(3)
Regulation: Regulation 11 HSCA RA Regulations 2014 Need for consent
⚠ Systems were not in place to ensure consent to care and treatment was undertaken in line with legislation.
Must-do action 3 of 6
Must do
Safe
Systems were not in place to identify, assess and mitigate risks to people's safety. Regulation 12(1)(2)(a)(b)
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ Systems were not in place to identify, assess and mitigate risks to people's safety.
Must-do action 4 of 6
Must do
Safe
Medicines were not always safely managed. Regulation 12(1)(2)(g)
Regulation: Regulation 12 HSCA RA Regulations 2014 Safe care and treatment
⚠ Medicines were not always safely managed.
Must-do action 5 of 6
Must do
Well-led
Systems were not in place to effectively assess, monitor and improve the quality and safety of the service Regulation 17(1)(2)(a)
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Systems were not in place to effectively assess, monitor and improve the quality and safety of the service
Must-do action 6 of 6
Must do
Safe
Systems were not in place to ensure all staff recruited had the qualifications, competence, skills and experience necessary for their work. Regulation 19(1)(a)(b)(2)
Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed
⚠ Systems were not in place to ensure all staff recruited had the qualifications, competence, skills and experience necessary for their work.