Source · CQC inspection
Grace 247 Care Wiltshire
Type Social Care Org
Region South West
Last inspected 19 Dec 2022
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Requires Improvement
Responsive
Requires Improvement
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (6)
Must-do action 1 of 6
Must do
Responsive
Care planning did not always demonstrate people's needs and the support they required. Regulation 9(1)(a)(b)(c)(3)(b)
Must-do action 2 of 6
Must do
Effective
Systems were not in place to ensure consent to care and treatment was undertaken in line with legislation. Regulation 11(1)(2)(3)
Must-do action 3 of 6
Must do
Safe
Systems were not in place to identify, assess and mitigate risks to people's safety. Regulation 12(1)(2)(a)(b)
Must-do action 4 of 6
Must do
Safe
Medicines were not always safely managed. Regulation 12(1)(2)(g)
Must-do action 5 of 6
Must do
Well-led
Systems were not in place to effectively assess, monitor and improve the quality and safety of the service Regulation 17(1)(2)(a)
Must-do action 6 of 6
Must do
Safe
Systems were not in place to ensure all staff recruited had the qualifications, competence, skills and experience necessary for their work. Regulation 19(1)(a)(b)(2)