Source · CQC inspection

Karenza Care Home

Type Social Care Org Region South West Last inspected 2 May 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 2 May 2023. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Focused inspection
Date: 2 May 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 3 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 3 must-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Effective
The provider had failed to adequately maintain the premises to a satisfactory standard.
Regulation: Regulation 15 (Premises and equipment)
⚠ The provider had failed to adequately maintain the premises to a satisfactory standard.
Must-do action 2 of 3
Must do
Well-led
The provider had failed to monitor, assess and effectively improve the quality of the service provided.
Regulation: Regulation 17 (Good governance)
⚠ The provider had failed to monitor, assess and effectively improve the quality of the service provided.
Must-do action 3 of 3
Must do
Safe
The provider had failed to ensure there were always adequate numbers of staff to meet people's needs.
Regulation: Regulation 18 (Staffing)
⚠ The provider had failed to ensure there were always adequate numbers of staff to meet people's needs.