Source · CQC inspection
Karenza Care Home
Type Social Care Org
Region South West
Last inspected 2 May 2023
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (3)
Must-do action 1 of 3
Must do
Effective
The provider had failed to adequately maintain the premises to a satisfactory standard.
Must-do action 2 of 3
Must do
Well-led
The provider had failed to monitor, assess and effectively improve the quality of the service provided.
Must-do action 3 of 3
Must do
Safe
The provider had failed to ensure there were always adequate numbers of staff to meet people's needs.