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Standon Gardens Domiciliary Services

Type Social Care Org Region West Midlands Last inspected 21 Sep 2022

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 21 September 2022. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Inspection report
Date: 21 September 2022
Rating extracted from this report: Requires Improvement
Actions indexed: 1 must-do 4 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 1 must-do 4 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1
Must do
Well-led
Quality assurances systems were not fully in place or effective at identifying areas for improvement and contemporaneous records were not always kept.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Quality assurances systems were not fully in place or effective at identifying areas for improvement and contemporaneous records were not always kept.

Should-do actions (4)

Recommended improvements to enhance service quality.

Should-do action 1 of 4
Should do
Safe
Complete employment history with any gaps explained should be available for all staff.
Should-do action 2 of 4
Should do
Effective
Evidence was needed to ensure the legal authority for relatives to make decisions on people's behalf was verified.
Should-do action 3 of 4
Should do
Well-led
It would be beneficial to have plans documented in detail in order to track and show progression and evidence when areas for improvement have been identified.
Should-do action 4 of 4
Should do
Well-led
Consideration should be given to how staff could report concerns, should they have any, to someone unconnected to these relatives or relationship groups.