Source · CQC inspection
Standon Gardens Domiciliary Services
Type Social Care Org
Region West Midlands
Last inspected 21 Sep 2022
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (1)
Must-do action 1 of 1
Must do
Well-led
Quality assurances systems were not fully in place or effective at identifying areas for improvement and contemporaneous records were not always kept.
Should-do actions (4)
Should-do action 1 of 4
Should do
Safe
Complete employment history with any gaps explained should be available for all staff.
Should-do action 2 of 4
Should do
Effective
Evidence was needed to ensure the legal authority for relatives to make decisions on people's behalf was verified.
Should-do action 3 of 4
Should do
Well-led
It would be beneficial to have plans documented in detail in order to track and show progression and evidence when areas for improvement have been identified.
Should-do action 4 of 4
Should do
Well-led
Consideration should be given to how staff could report concerns, should they have any, to someone unconnected to these relatives or relationship groups.