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Ordinary Living

Type Social Care Org Region South West Last inspected 12 Jan 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 12 January 2023. Ratings extracted from individual reports are shown separately below.

Safe
Good
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Inspection report
Date: 12 January 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 2 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 2 must-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Responsive
The provider must ensure people are supported in line with their needs and preferences and are supported to participate in decisions about their care and support.
Regulation: Regulation 9 HSCA RA Regulations 2014 Person-centred care
⚠ People were not supported in line with their needs and preferences. People were not supported to participate in decisions about their care and support.
Must-do action 2 of 2
Must do
Well-led
The provider must establish systems to monitor, assess, and drive improvements in the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The provider had failed to establish systems to monitor, assess, and drive improvements in the service.