Source · CQC inspection

Gordon Road

Type Social Care Org Region South East Last inspected 16 Mar 2022

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 2 must-do 2 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2
Must do
Well-led
The failure to have effective systems in place to assess, monitor and improve the quality and safety of the service.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ The failure to have effective systems in place to assess, monitor and improve the quality and safety of the service.
Must-do action 2 of 2
Must do
Safe
The failure to operate recruitment procedures to ensure fit and proper persons were employed.
Regulation: Regulation 19 HSCA RA Regulations 2014 Fit and proper persons employed
⚠ The failure to operate recruitment procedures to ensure fit and proper persons were employed.

Should-do actions (2)

Recommended improvements to enhance service quality.

Should-do action 1 of 2
Should do
Safe
The provider seeks guidance form a reputable source to ensure they effectively prevent and control the spread of infection.
Should-do action 2 of 2
Should do
Safe
The provider seeks reputable guidance to ensure staff have the skills and knowledge to manage risks related to people's care and support.

Location details

CQC ID: 1-10012065519
Local authority: Hampshire
Region: South East

Inspection report

Type: Comprehensive inspection
Date: 16 March 2022
Rating: Requires Improvement
Actions: 2 must-do 2 should-do
AI-extracted 17 Feb 2026