Source · CQC inspection
Suffolk House
Type Social Care Org
Region East
Last inspected 19 Apr 2022
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement
Earlier inspection findings
Must-do actions (3)
Must-do action 1 of 3
Must do
Safe
The provider failed to ensure people were protected from the spread of infection and systems in place did not ensure risks were managed safely.
Must-do action 2 of 3
Must do
Well-led
The provider has failed to implement robust governance systems to ensure the quality and safety of the care provided met people's needs. The provider failed to ensure that action was taken to improve the care people received.
Must-do action 3 of 3
Must do
Effective
The provider had failed to ensure that all staff working with people were adequately trained.