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Suffolk House

Type Social Care Org Region East Last inspected 19 Apr 2022

Archived This service was archived (deregistered) by CQC on 25 Nov 2024. The ratings below are historical and do not reflect a current service.

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 19 April 2022. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Comprehensive inspection
Date: 19 April 2022
Rating extracted from this report: Requires improvement
Actions indexed: 3 must-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 3 must-do

Must-do actions (3)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 3
Must do
Safe
The provider failed to ensure people were protected from the spread of infection and systems in place did not ensure risks were managed safely.
Regulation: Regulation 12 (Safe care and treatment)
⚠ The provider failed to ensure people were protected from the spread of infection and systems in place did not ensure risks were managed safely. This was a breach in regulation 12 (safe care and treatment) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Must-do action 2 of 3
Must do
Well-led
The provider has failed to implement robust governance systems to ensure the quality and safety of the care provided met people's needs. The provider failed to ensure that action was taken to improve the care people received.
Regulation: Regulation 17 (Good Governance)
⚠ The provider has failed to implement robust governance systems to ensure the quality and safety of the care provided met people's needs. The provider failed to ensure that action was taken to improve the care people received. This was a breach of Regulation 17(Good Governance) of the Health and Social …
Must-do action 3 of 3
Must do
Effective
The provider had failed to ensure that all staff working with people were adequately trained.
Regulation: Regulation 18 (Staffing)
⚠ The provider had failed to ensure that all staff working with people were adequately trained. This was a breach of regulation 18 (Staffing) of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014.