PCTs must involve public in commissioning hospital services and gather feedback
Bristol Heart Inquiry · Bristol Heart Inquiry — Final Report · Issued 18 July 2001
Source — verbatim from the inquiry
●Inquiry recommendation
Primary care trusts (and groups), given their capacity to influence the quality of care in hospitals, must involve patients and the public, for example through each PCG/T’s Patient and Advocacy Liaison Service. They must make efforts systematically to gather views and feedback from patients. They must pay particular attention to involving their local community in decision-making about the commissioning of hospital services.
Bristol Heart Inquiry, Bristol Heart Inquiry — Final Report · 18 Jul 2001 Source PDF →
Response — verbatim from government
●No formal government response recorded
The Index has not yet recorded a verbatim government response to this recommendation.
Evidence trail — what's actually happened since
No published activity has been recorded against this recommendation yet.
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