BRIS-27

Provide patients with performance information for trusts, specialties, and consultant units

Bristol Heart Inquiry · Bristol Heart Inquiry — Final Report · Issued 18 July 2001

Government responseNot tracked (historical inquiry)

DeliveryDHSC and NHS England say in progress (Feb 2026)

Recommendation, verbatim from the inquiry

●Inquiry recommendation

Patients should be referred to information relating to the performance of the trust, of the specialty and of the consultant unit (a consultant and the team of doctors who work under his or her supervision). (See further the Recommendations on care of an appropriate standard.)

Bristol Heart Inquiry, Bristol Heart Inquiry — Final Report · 18 Jul 2001 Source PDF →

Government response

●No formal government response recorded

The Index has not yet recorded a verbatim government response to this recommendation.

Delivery

●DHSC and NHS England say in progress · 27 Feb 2026

Please see our response to Recommendation 1 (patient centred care). Performance information is available from the following sources:
• Published CQC inspection reports.
• Annual reports and quality accounts published direct by providers, and available through provider websites (see further information in Recommendation 156).
• The NHS Outcomes Framework, which contains a set of indicators developed by the Department of Health Social Care to monitor health outcomes of adults and children. The framework provides an overview of how the NHS is performing.

• Clinical outcomes publications, which provide detail on speciality treatments. This provides quality measures at individual consultant, team and unit levels, using national clinical audit and administrative data.

• Official statistics and data tools published by NHS England (previously NHS Digital).

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025)

Site note: DHSC and NHS England's own account of progress, supplied to the Thirlwall Inquiry in September 2024 and printed in the Inquiry legal team's Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025, published 27 February 2026). It is not a finding of the Inquiry. Their reviewed extent of implementation reads “Implemented – Ongoing”. Table row: section 6.2 No. 27, PDF page 82-83.

What other bodies have found

In their own words. These do not change the delivery statement above.

●Thirlwall Inquiry legal team · 15 May 2024

The Government agreed with this recommendation.

In its January 2002 response, the Department of Health referred to a range of new developments said to be contributing to the collection of better information about the performance of NHS trusts, including annual publication of performance indicators for all acute trusts, the clinical governance reviews undertaken by the Commission for Healthcare Improvement and the publication of improved clinical indicators. The Department also said it had collaborated with ‘Dr Foster’ on a number of initiatives and was working with the Royal Colleges with a view to publication of consultant-specific data.

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024)

Site note: The Thirlwall Inquiry legal team's own notes on implementation, from its Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024). The review does not colour its Extent of Implementation cell for this recommendation green; it leaves the cell uncoloured where a recommendation was rejected, where evidence of implementation was insufficient, or where steps had been taken but implementation was not yet complete. Table row: section 6.2 No. 27, PDF page 81.

How this page is built

The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.