P2-38

Provide water supply system training to all firefighters

Grenfell Tower Inquiry · Grenfell Tower Inquiry: Phase 2 Report · Issued 4 September 2024 · Addressed to: National Fire Chiefs Council

Government responseNational Fire Chiefs Council: Accepted (Feb 2025)

DeliveryMinistry of Housing, Communities and Local Government says completed (Sep 2026)

Recommendation, verbatim from the inquiry

●Inquiry recommendation

That basic training on the structure and operation of the water supply system, including the different types of hydrants in use and their functions, be given to all firefighters. Training should also be given on effective measures to increase water flow and pressure when necessary. (113.62)

Grenfell Tower Inquiry, Grenfell Tower Inquiry: Phase 2 Report · 4 Sep 2024 Source PDF →

Published evidence summary

AI-generated evidence summary

The Ministry of Housing, Communities and Local Government reported in September 2026 that this recommendation was complete and had been fully discharged (Ministry of Housing, Communities and Local Government, Sep 2026; Ministry of Housing, Communities and Local Government, Sep 2026). The department noted that approval for new micro-learn training content was granted on 1 September 2026 with publication expected imminently, following delays caused by complex flow rate calculations and gaps in existing training packages (Ministry of Housing, Communities and Local Government, Sep 2026). In February 2026, the department had reported that the National Fire Chiefs Council commissioned the digital learning materials after identifying training gaps across services, while London Fire Brigade had completed its own water management training programme (Ministry of Housing, Communities and Local Government, Feb 2026).

AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026.

About this summary
This recommendation applies across many organisations. The record above reflects central policy activity; adoption in individual organisations may vary.

Government response

●National Fire Chiefs Council · Accepted · 26 Feb 2025

Words of: National Fire Chiefs Council, its acceptance as printed in HM Government, Grenfell Tower Inquiry Phase 2 Report: Government response (CP 1248), 26 February 2025

The National Fire Chiefs Council (NFCC) accepts this recommendation on behalf of all fire and rescue services. NFCC has reviewed the national operational guidance and is surveying fire and rescue services to establish what additional measures could be provided to support awareness and training on the water supply system. The NFCC will produce a delivery plan by the end of April 2025 to set out what actions it will take as a result.

Extract from: Grenfell Tower Inquiry Phase 2 Report: Government response (HTML version)

Site note: This is the government's response to the Phase 2 report (CP 1248, published 26 February 2025). It prints each recommendation and then the response to it. Where the recommendation is addressed to a body outside government, the response prints that body's own acceptance (the Architects Registration Board and RIBA, HMICFRS, London Fire Brigade, the National Fire Chiefs Council, the British Standards Institution, the National Police Chiefs' Council), and the row is filed under that body.

Delivery

●Ministry of Housing, Communities and Local Government says completed · 10 Sep 2026

Timeline for delivery
2025
- Review existing fire and rescue services learning materials relating to water supply systems, including the different types of hydrants. – Complete
- Develop options for changes to existing guidance, and, if applicable, whether National Fire Chiefs Council learning materials need to be developed. – Complete
- Review learning materials received from fire and rescue services and consider whether they should be shared on the fire and rescue services Learn platform. – Complete
2026
- Updated guidance, and, if applicable, new learning materials relating to water supply systems, including the different types of hydrants. – Complete

From: Progress report September 2026: implementation timeline for Grenfell Tower Inquiry recommendations (part of Grenfell Tower Inquiry Government Progress Report: September 2026)

Site note: This is the Ministry of Housing, Communities and Local Government's progress report of September 2026 on the Grenfell Tower Inquiry recommendations. Where the passage describes work by another body, such as the National Fire Chiefs Council, London Fire Brigade, fire and rescue services, the British Standards Institution or the Cabinet Office, it is the Ministry's account of that body's progress, and the row is filed under the Ministry.

Earlier statements on delivery (0)

●Ministry of Housing, Communities and Local Government · 10 Sep 2026

Since the May 2026 report, work has continued on the development of a series of ‘micro-learn’ content. Development of the content has taken longer than expected due to the complexity of flow rate calculations, lack of adequate existing training packages within services and the lack of a competency framework to align to. Final revisions are now being reviewed by subject matter advisors. Approval was given at the Guidance and Scrutiny Panel held on 1 September 2026 with subsequent publication expected imminently.

This recommendation is now complete and has been fully discharged.

From: Progress report September 2026: fire and rescue services (part of Grenfell Tower Inquiry Government Progress Report: September 2026)

Site note: This is the Ministry of Housing, Communities and Local Government's progress report of September 2026 on the Grenfell Tower Inquiry recommendations. Where the passage describes work by another body, such as the National Fire Chiefs Council, London Fire Brigade, fire and rescue services, the British Standards Institution or the Cabinet Office, it is the Ministry's account of that body's progress, and the row is filed under the Ministry.

●Ministry of Housing, Communities and Local Government · 25 Feb 2026

The National Fire Chiefs Council (NFCC)

The National Fire Chiefs Council (NFCC) began developing an action and delivery plan to address the recommendations. This work was informed by a survey of fire and rescue services to understand current arrangements and identify where further support might be needed. The plan was subsequently shared with key stakeholders, including MHCLG. By September 2025, the NFCC had identified water supply issues as a recurring theme in organisational learning cases, both in the UK and internationally. Services were asked to share existing learning materials on water supply systems and hydrants, alongside detailed consideration of whether national guidance or learning materials needed to be strengthened. Services were also invited to share wider learning for potential publication on the FRS Learn platform.

At the time of our December progress report, only limited learning materials had been received, suggesting a gap in training provision on water supply and hydrants. As a result, planned publication on FRS Learn was delayed. The materials received, along with proposals to address the identified gaps, were considered by the Operational Training and Education Group om 6 January 2026. It has been agreed that a series of “micro learn” content will be developed and published and learning materials from West Yorkshire Fire and Rescue service will be uploaded to FRS Learn before the end of March 2026.

The London Fire Brigade (LFB)

‎In September 2025 mandatory e‑learning on water management and planning had been rolled out to all station‑based staff and level 2 officers. While more than 80% of staff had completed the training, completion of the required knowledge check was lower. Officers were working with area leads to increase both overall completion and knowledge check results, with a target of reaching 90% by the end of the year. This learning was supported by face‑to‑face training delivered by the Central Training Team.

By December, completion rates had improved significantly. More than 90% of staff had completed both the e‑learning modules and the knowledge check to the required standard. The training programme, combining online and in‑person learning, was complete. LFB had completed its work on these recommendations, while the NFCC will continue to report on progress at a national level.

The LFB Business Assurance team will also be conducting a review of the GTI 2 improvement activity, commencing in early 2026, and will be completed and a report submitted by the end of Q4, 2025/26.

LFB is also engaging with the broader NFCC GTI 2 assurance workshop programme, and the LFB workshop is scheduled to take place in February 2026. The workshop will provide an insight into how other fire and rescue services are approaching the GTI 2 recommendations and provide assurance that the LFB approach is effective and sustainable.

From: Annual Report February 2026: fire and rescue services (part of Grenfell Tower Inquiry Government Annual Report: February 2026)

Site note: This is the annex of the government's Phase 2 annual report (CP 1512, published 25 February 2026) as GOV.UK publishes it, one page per theme: the Ministry of Housing, Communities and Local Government's account. Where the passage describes work by another body, such as the National Fire Chiefs Council, London Fire Brigade, the British Standards Institution, the Health and Safety Executive or the Cabinet Office, it is the report's account of that body's progress, and the row is filed under the Ministry. The status is what the passage says: completed only where it says the recommendation is complete or closed.

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The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.