P2-34 Accepted

London Fire Brigade to establish lessons learned process

Grenfell Tower Inquiry · Grenfell Tower Inquiry: Phase 2 Report · Issued 4 September 2024 · Addressed to: London Fire Brigade

Source — verbatim from the inquiry

Inquiry recommendation

That the London Fire Brigade establish effective standing arrangements for collecting, considering and effectively implementing lessons learned from previous incidents, inquests and investigations. Those arrangements should be as simple as possible, flexible and of a kind that will ensure that any appropriate changes in practice or procedure are implemented speedily. (113.58)

Grenfell Tower Inquiry, Grenfell Tower Inquiry: Phase 2 Report · 4 Sep 2024 Source PDF →

Published evidence summary

Publicly available evidence relating to this recommendation:

- LFB accepted all Phase 2 recommendations directed to it in February 2025 (Government Response to Grenfell Tower Inquiry Phase 2 Report, MHCLG, February 2025).
- The government's annual report stated LFB's Operational Policy and Assurance concluded its review and republished the Operational Learning Policy, adopting National Fire Chiefs Council Fire Standards Board standards (Annual Report on Progress, MHCLG, February 2026).

Response — verbatim from government

London Fire Brigade — initial response

London Fire Brigade accepts all the recommendations relevant to them, including this one aimed directly at them. London Fire Brigade is committed to ensuring lessons from incidents are learned from and good practice is shared across the organisation and with key agencies. The collection of learning and data from operational incidents has been improved, with a move towards a more open and supportive approach with regard to learning, which reflects best practice from other sectors such as health and aviation. Significant and major incidents are prioritised for the purposes of learning, so that information is shared with staff as quickly as possible, should similar incidents occur again. The Brigade has introduced a new bulletin, Operational News Flash, to promptly provide risk critical information direct to operational staff that also separates need-to-know from the nice-to-know in relation to operational learning and identifies operational risks.

London Fire Brigade · 16 Jan 2025 Written response →

London Fire Brigade — follow-up

London Fire Brigade accepts all the recommendations relevant to them, including this one aimed directly at them. London Fire Brigade is committed to ensuring lessons from incidents are learned from and good practice is shared across the organisation and with key agencies. The collection of learning and data from operational incidents has been improved, with a move towards a more open and supportive approach with regard to learning, which reflects best practice from other sectors such as health and aviation. Significant and major incidents are prioritised for the purposes of learning, so that information is shared with staff as quickly as possible, should similar incidents occur again. The Brigade has introduced a new bulletin, Operational News Flash, to promptly provide risk critical information direct to operational staff that also separates need-to-know from the nice-to-know in relation to operational learning and identifies operational risks.

London Fire Brigade · 26 Feb 2025 Written response →

Evidence trail — what's actually happened since

  • 1 Feb 2026 LFB Operational Policy and Assurance concluded review and republished Operational Learning Policy adopting National Fire Chiefs Council Fire Standards. Policy provides effective and uncomplicated arrangements demonstrating timely operational learning incorporation. NFCC Good Practice Guide published December 2025. Organisational Learning Library interim solution published September 2025. Source →

Each entry above links to a primary source — gov.uk written statement, consultation response document, or inspection report. The Index does not characterise government intent; it tracks what has been published.

How this page is built

Source and Response are verbatim from primary documents. The Evidence trail records published activity since — written statements, consultation outcomes, inspection findings, parliamentary references. The Index does not paraphrase or characterise intent; it tracks what has been published. Where the evidence is the absence of action (a missed deadline, a slipped timetable), that absence is documented from primary sources rather than inferred.

This recommendation's data is verified periodically against primary sources. The Index is monitored for staleness weekly.