Improve survivor information collection and sharing
Grenfell Tower Inquiry · Grenfell Tower Inquiry: Phase 1 Report · Issued 30 October 2019 · Addressed to: London Fire Brigade
Source — verbatim from the inquiry
●Inquiry recommendation, 33.34
The LFB, the MPS, the LAS and the London local authorities all investigate ways of improving the collection of information about survivors and making it available more rapidly to those wishing to make contact with them.
Grenfell Tower Inquiry, Grenfell Tower Inquiry: Phase 1 Report · 30 Oct 2019 Source PDF →
Published evidence summary
Publicly available evidence relating to this recommendation:
- LFB Commissioner stated in March 2024 that LFB had completed every recommendation directed to it (LFB Statement, March 2024).
- London's Major Incidents Procedures Manual was published in November 2021, addressing survivor information collection and sharing procedures (Major Incidents Procedures Manual, London Resilience, November 2021).
- The government's Phase 1 progress report stated this recommendation is complete (Quarterly Thematic Update, MHCLG, February 2025).
Response — verbatim from government
●London Fire Brigade — initial response
The London Fire Brigade accepted all Phase 1 recommendations directed to it, stating: "We accept the recommendations in both the Phase 1 Grenfell Report and HMICFRS inspection report." LFB published a Transformation Delivery Plan setting out how it would implement the recommendations, including revised fire survival guidance, new equipment procurement, and mandatory training programmes.
London Fire Brigade · 21 Jan 2020 Written response →
●UK Government — follow-up
The government accepted in principle all the Phase 1 recommendations directed at central government. The Housing Secretary Robert Jenrick presented the formal response to Parliament on 21 January 2020, committing to swift and decisive action including new duties on building owners and managers to provide information to fire and rescue services, install premises information boxes, conduct regular inspections of lifts and fire doors, and equip buildings with evacuation signal facilities. The government stated it had already taken action in advance of the report and was actively looking beyond the remit of these recommendations.
UK Government · 21 Jan 2020 Written response →
Evidence trail — what's actually happened since
- 26 Feb 2025 Completed. London's Major Incidents Procedures Manual (published November 2021) and subsequent guidance addresses survivor information collection and sharing between LFB, MPS, LAS and London local authorities. Source →
- 13 Mar 2024 · London Fire Brigade LFB Commissioner Andy Roe announced LFB is "the only organisation to have completed every recommendation directed specifically to them." Key achievements: revised FSG policy, new MSA breathing apparatus with voice comms, 64m turntable ladders, fire escape hoods saving 200+ lives. Source →
- 21 Jan 2020 · London Fire Brigade We accept the recommendations in both the Phase 1 Grenfell Report and HMICFRS inspection report. Source →
Each entry above links to a primary source — gov.uk written statement, consultation response document, or inspection report. The Index does not characterise government intent; it tracks what has been published.
How this page is built
Source and Response are verbatim from primary documents. The Evidence trail records published activity since — written statements, consultation outcomes, inspection findings, parliamentary references. The Index does not paraphrase or characterise intent; it tracks what has been published. Where the evidence is the absence of action (a missed deadline, a slipped timetable), that absence is documented from primary sources rather than inferred.
This recommendation's data is verified periodically against primary sources. The Index is monitored for staleness weekly.