P2-34 Accepted

Recommendations apply to independent ambulances

Fuller Inquiry · Fuller Inquiry Phase 2 Report · Issued 15 July 2025 · Addressed to: Department of Health and Social Care

Source — verbatim from the inquiry

Inquiry recommendation

The Inquiry has focused its investigations into ambulance services on NHS ambulance services. However, the Inquiry considers that these recommendations could also be applied to independent ambulance services, including private ambulances.

Fuller Inquiry, Fuller Inquiry Phase 2 Report · 15 Jul 2025 Source PDF →

Response — verbatim from government

Department of Health and Social Care

The Association of Ambulance Chief Executives (AACE) has made the Independent Ambulance Association (IAA) aware of the Inquiry recommendations. Where ambulance services have contractual agreements with independent ambulance services, those commissioned services must comply with relevant NHS policies and procedures. This requirement does not apply where independent ambulance providers operate outside of NHS contracts. For these providers, the IAA has committed to advocate for the implementation of recommendations among its members and the wider sector, noting the IAA does not hold regulatory authority.

Department of Health and Social Care · 1 Dec 2025

Evidence trail — what's actually happened since

  • 1 Dec 2025 Accepted in full. AACE has made the Independent Ambulance Association (IAA) aware of the inquiry recommendations. Where ambulance services have contractual agreements with independent ambulance services, those commissioned services must comply with the relevant NHS policies and procedures. This requirement does not apply where independent ambulance providers operate outside of NHS contracts. For these providers, IAA has committed to advocate for the implementation of recommendations among its members and the wider sector, noting that IAA does not hold regulatory authority. (Source: Interim update on government progress in responding to the Fuller inquiry phase 2 report, December 2025)

Each entry above links to a primary source — gov.uk written statement, consultation response document, or inspection report. The Index does not characterise government intent; it tracks what has been published.

How this page is built

Source and Response are verbatim from primary documents. The Evidence trail records published activity since — written statements, consultation outcomes, inspection findings, parliamentary references. The Index does not paraphrase or characterise intent; it tracks what has been published. Where the evidence is the absence of action (a missed deadline, a slipped timetable), that absence is documented from primary sources rather than inferred.

This recommendation's data is verified periodically against primary sources. The Index is monitored for staleness weekly.