Power to Hear Complaints
Leveson Inquiry · An Inquiry into the Culture, Practices and Ethics of the Press · Issued 29 November 2012 · Addressed to: Press
Source — verbatim from the inquiry
●Inquiry recommendation
The Board should have the power to hear and decide on complaints about breach of the standards code by those who subscribe. The Board should have the power (but not necessarily in all cases depending on the circumstances the duty) to hear complaints whoever they come from, whether personally and directly affected by the alleged breach, or a representative group affected by the alleged breach, or a third party seeking to ensure accuracy of published information. In the case of third party complaints the views of the party most closely involved should be taken into account.
Leveson Inquiry, An Inquiry into the Culture, Practices and Ethics of the Press · 29 Nov 2012 Source PDF →
Published evidence summary
Publicly available evidence relating to this recommendation:
- IPSO hears and decides complaints about breaches of the Editors' Code by subscribing publications. IPSO accepts complaints from anyone, whether or not they are personally affected (IPSO, Make a Complaint, accessed March 2026).
- IMPRESS hears complaints about breaches of its Standards Code from any person (IMPRESS, accessed March 2026).
- IPSO's annual reports indicate that it receives thousands of complaints annually but upholds a small proportion (IPSO Annual Reports, accessed March 2026).
Response — verbatim from government
●UK Government
The Prime Minister stated on 29 November 2012 that he accepted "the principles that Lord Justice Leveson has laid out" for independent self-regulation, including "an independent board, a standards code, an arbitration service and the power to demand up-front, prominent apologies and impose million-pound fines." However, he rejected statutory underpinning, expressing "serious concerns and misgivings" about crossing "the Rubicon of writing elements of press regulation into the law of the land." The Royal Charter on Self-Regulation of the Press was granted on 30 October 2013, establishing the Press Recognition Panel as the recognition body. IPSO was established in September 2014 but has not sought Royal Charter recognition. IMPRESS was recognised by the PRP in October 2016. Source: https://www.gov.uk/government/speeches/david-cameron-statement-in-response-to-the-leveson-inquiry-report
UK Government · 29 Nov 2012 Written response →
Evidence trail — what's actually happened since
- 27 Feb 2025 · IPSO / IMPRESS Both IPSO and IMPRESS hear complaints about breaches of their respective codes. IPSO handles thousands of complaints annually, though upholds very few (0.7% over 2018-2022). Third party complaints are accepted in limited circumstances. View source → Good Progress
Each entry above links to a primary source — gov.uk written statement, consultation response document, or inspection report. The Index does not characterise government intent; it tracks what has been published.
How this page is built
Source and Response are verbatim from primary documents. The Evidence trail records published activity since — written statements, consultation outcomes, inspection findings, parliamentary references. The Index does not paraphrase or characterise intent; it tracks what has been published. Where the evidence is the absence of action (a missed deadline, a slipped timetable), that absence is documented from primary sources rather than inferred.
This recommendation's data is verified periodically against primary sources. The Index is monitored for staleness weekly.