Healthcare provider relationship with NWAS
Manchester Arena Inquiry · Manchester Arena Inquiry: Volume 2: Emergency Response · Issued 3 November 2022 · Addressed to: SMG, North West Ambulance Service NHS Trust
Government responseUK Government: Accepted (Nov 2025)
DeliveryCabinet Office says completed (Feb 2026)
Recommendation, verbatim from the inquiry
●Inquiry recommendation
SMG should ensure that the healthcare service provider at the Arena has a strong working relationship with North West Ambulance Service.
Manchester Arena Inquiry, Manchester Arena Inquiry: Volume 2: Emergency Response · 3 Nov 2022 Source PDF →
Published evidence summary
AI-generated evidence summary
In a February 2026 progress update published by the Cabinet Office, the addressees reported that the recommendation was completed, explaining that SMG had agreed a medical plan with the North West Ambulance Service NHS Trust covering equipment, staffing levels, and major incident protocols, alongside hosting monthly meetings and annual reviews (Cabinet Office, Feb 2026). Previously, the UK Government accepted the recommendation in full in November 2025 (Cabinet Office response, Nov 2025).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026.
Government response
●UK Government · Accepted · 14 Nov 2025
Accepted in full
Response document: Manchester Arena Inquiry recommendations (GOV.UK page linking to the Manchester Arena Inquiry Recommendations Dashboard)
Delivery
●Cabinet Office says completed · 27 Feb 2026
Staff at Manchester Arena have a strong working relationship with NWAS. SMG have agreed the Manchester Arena medical plan with NWAS and its own in-house medical services provider. The plan includes information on the medical equipment to be available at the Arena, medical staffing levels and major incident response protocols. SMG host monthly meetings with NWAS at the Manchester Arena, as well as annual meetings to review the Arena medical plan.
Earlier statements on delivery (0)
●Cabinet Office · 14 Nov 2025
Staff at Manchester Arena have a strong working relationship with NWAS. SMG have agreed the Manchester Arena medical plan with NWAS and its own in-house medical services provider. The plan includes information on the medical equipment to be available at the Arena, medical staffing levels and major incident response protocols. SMG host monthly meetings with NWAS at the Manchester Arena, as well as annual meetings to review the Arena medical plan.
From: Manchester Arena Inquiry Recommendations Dashboard, original version (data file)
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