Source · Prevention of Future Deaths

Sydney Neil

Ref: 2016-0256 Date: 15 Jul 2016 Coroner: Louise Hunt Area: Birmingham and Solihull Responses identified: 3 / 3 View PDF

After a patient collapsed in a GP surgery, there was inadequate ventilation, no suction, and no oxygen provided for 8 minutes, raising concerns about resuscitation expertise and equipment in GP practices.

Date 15 Jul 2016
56-day deadline 9 Sep 2016 est.
Responses identified 3 of 3
Community health care and emergency services related deaths Hospital Death (Clinical Procedures and medical management) related deaths

Coroner's concerns

AI summary
After a patient collapsed in a GP surgery, there was inadequate ventilation, no suction, and no oxygen provided for 8 minutes, raising concerns about resuscitation expertise and equipment in GP practices.
View full coroner's concerns
_ (1) Once Sydney collapsed in the GP surgery there was inadequate ventilation for 8 minutes No suction was used nor was oxygen provided. am concerned about the level of expertise in GP practices when resuscitation is required and whether they have sufficient equipment to deal with emergency situations and

Responses

3 respondents
Wychall Lane Surgery Other
15 Jul 2016 PDF
Action Taken

Following a SUDIC case discussion, the practice incorporated continuous oxygen saturation readings during nebulisation into their acute asthma management protocol and implemented outcomes from a serious case review into their emergency protocol. (AI summary)

View full response
Dear Mrs Hunt Re: Sydney Mya Neil DOB: 21-Oct-2004 (Deceased 06-Mar-2016) am writing in response to your REGULATION 28 REPORT TO PREVENT FUTURE DEATHS relating to the inquest on 15th July 2016 into the death of Sydney Mya Neil: will address your concerns regarding the use of suction, oxygen, the level of expertise in GP practices and the availability of equipment to deal with emergency situations_ Following the initial SUDIC case discussion on March 2016 recommendations from respiratory consultant at Birmingham Children's Hospital, namely to have continual oxvgen saturation readings while nebulising a child, have been incorporated into our protocol for Acute Asthma Management in children. Oxvgen is used to nebulise should the oxygen saturation fall below 94% in air (attachment 1). Following the SUDIC meeting in March the practice carried out a serious case review (attachment 2). The outcomes obtained from this review have all been incorporated into our emergency protocol: have obtained advice regarding resuscitation in General Practice The Care Quality Commission has recommendations for cardiopulmonary resuscitation (CPR) in GP practices. It states all GP practices must be equipped to deal with medical emergency and all staff should be suitably trained: 10th

There should be a named resuscitation lead in GP practices (Dr Mathias Sander) to ensure: 1 - The practice has access to resuscitation advice, training and practice: 2 - Quality standards are maintained: 3 Basic checks of equipment_ It suggests agreed principles for defibrillators, oxygen and oximeters (attachment 3) We have these at the practice: The CQC also promote the Resuscitation Council UK's list of minimum suggested equipment to support CPR in primary care settings. enclose a list that the Resuscitation Council suggest (attachment 4). can confirm the practice has the equipment suggested in place. We have met with Birmingham South Central CCG and after a detailed significant event analysis they have stated:- "All organisations providing primary care should also have appropriate equipment and for managing other life-threatening emergencies (e.g. anaphylaxis) The CCG would expect all staff to be trained to deliver basic CPR to patients, to have this training updated on a regular basis and have appropriate protocols in place to deal with such emergencies In respect of suction being available; the CCG view would be that there would be no requirement for GP practices to have suction available on a regular basis as the use of such equipment would be extremely rare and it would be difficult for GPs to maintain their competence in this type of equipment. Similarly the CCG would not expect a GP to be able to intubate a patient or to have the equipment available to undertake this procedure as this would not be within the regular skill of a GP_ This view is based on the Resuscitation Council (UK) guidance that identifies these equipment and competencies are required for GPs with an extended role in aspects such as urgent and emergency care rather than generic general practice" (attachment 5). understand the CCG will be providing its own response to the Regulation 28 Report We have taken advice from the Local Medical Committee and General Practice Committee (GPC) of the BMA who commissioned_ who is a senior GP who has held roles including provision of and teaching of immediate care, now known as Pre-Hospital Emergency Medicine and is chair of BASICS Education Ltd, who aim to improve emergency care outside hospital, to comment on the care the Practice provided to Miss Neil and provide his general thoughts on this incident: He states general practice and general practitioners are not an emergency service. 0inn General practitioners who very, very infrequently to deal with life threatening emergencies and are neither equipped, contracted nor organised to deliver such team based emergency care: Once the problems of skill decay are incorporated into the mix then a decision has to be made on a professional cost benefit analysis of whether it is more appropriate and beneficial to use scarce GP resources being spent repeatedly re- drugs using set have

training for something that they might do once or twice in a lifetime when there is supposed to be paramedic with an assistant, the equipment and an ambulance available within eight minutes better able because of psycho motor freshness to deliver a positive outcome by slick delivery of technical skills (attachment 6). Consultant respiratory paediatrician commented at the inquest (taken from the transcript): When you reach the point of cardiac arrest the medicines vou are unable to the medicine through the normal mechanism of breathing into the lungs. The only effective way of getting medicine in is through a drip; that needs to be in hospital: even in this scenario when we are at that stage of a cardiac arrest, even if we had performed the resuscitation with a clear airway, the chance of being able to drive oxygen down inside into the lungs properly would have been very difficult: The Royal College of General Practitioner's Mapping of Quality Standard Indicators (2014) states that for Practice Accreditation (PA) "The provider operates a system to ensure that an appropriate healthcare professional can be contacted promptly in the case of emergency: Also, "All first contact team members have been trained to recognise and respond appropriately to urgent medical matters. A first contact team member trained to recognise and respond appropriately for basic life support is always available (The Duty Doctor)" Our practice has this in place. The Practice has reflected carefully on this incident, and has noted your concerns in vour Regulation 28 Report: The Practice has consulted widely to obtain a range of opinion both on the care the Practice provided to Miss Neil, as well as what changes we need to implement to provide an appropriate level of management in a primary care setting so as to ensure patient safety: We believe the steps taken, as noted above, and as directed by experts in the field as well as Organisations overseeing patient care and safety, demonstrate the Practice's due regard of your concerns as well as evidence of our intentions always to provide the best care for our patients Assuring you of our full co-operation,
NHS England NHS / Health Body
5 Sep 2016 PDF
Action Planned

NHS England acknowledges the concern regarding suction equipment and oxygen at the GP surgery, and highlights ongoing work to improve asthma management in primary care by communicating updated guidelines to GP practices and CCGs. They have also requested that the CQC ensure primary care services carry the necessary equipment and skills to address respiratory emergencies. (AI summary)

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Dear Mrs Hunt; Re: Regulation 28 Sydney Mya Neil Thank you for sharing a copy of your Regulation 28 report regarding the sad death of Sydney Mya Neil: This was a tragic case of a young girl, suffering from severe brittle asthma, who suffered severe exacerbation f her asthma at school. At the inquest, you determined that there was ineffective ventilation due to the lack of available oxygen and obstruction of her airways by vomit: You have raised the following concern:- The absence of either suction equipment or oxygen at Wychall Lane Surgery which led to inadequate ventilator support being given for minutes pending arrival of the ambulance service and the level of expertise in GP practices when resuscitation is required and whether GP surgeries are adequately equipped to deal with emergency situations_ Background Asthma UK and other sources, suggest that up to 5.4 million people in the UK are currently receiving treatment for asthma and it accounts for high numbers of consultations in primary care out-of-hours services and hospital emergency departments_ During 2011-2, there were over 000 hospital admissions for asthma in the UK and whilst the number of deaths from asthma is falling, the number of reported asthma deaths in the UK remains amongst the highest in Europe National Review of Asthma Deaths (NRAD) was commissioned by the Healthcare Quality Improvement Partnership (HQIP) on behalf of NHS England, NHS Wales, the Health and Social Care division of the Scottish government; the Department of Health, and the Northern Ireland Department of Health , Social High quality care for all, now and for future generations 65,C

Services and Public Safety (DHSSPS): Its report 'Why asthma still kills' was published in May 2014. recommendations included the following_ Better education is needed so that doctors, nurses and other healthcare professionals are aware of factors that increase the risk of asthma attack and death. Every NHS hospital and general practice should designated, named clinical lead for asthma services, responsible for formal training in the management of acute asthma_ Asthma patients prescribed more than 12 reliever inhalers in a year should have an urgent review of their asthma control. Follow-up arrangements should be made after every attendance at an emergency department for an asthma attack. After discharge from hospital for asthma, patients should be followed up in hospital outpatients. People with asthma should have a structured review by a doctor or an asthma nurse with specialist training at least once a year. People with asthma should be provided with personal asthma action plan (PAAP): This is a written record of the discussion that a patient has with their GP or asthma nurse about their asthma care to help them manage the condition. Guidance In England, a structured approach to the management of asthma is supported by the Quality Outcome Framework, which incentivises practices to offer all patients diagnosed with asthma an annual review_ The current guidelines for optimising asthma management are the 2014 quidelines_published by the British Thoracic Society (BTS) and Scottish Intercollegiate Guidelines Network (SIGN) The 'British guidelines on the management of asthma'/ highlights the challenges of managing 'brittle' or 'difficult' asthma similar to Sydney's condition. The guidance recommends that patients with difficult asthma should be jointly managed with shared care arrangements between primary and secondary care. Patients should be managed by 'personal asthma action plan' and as highlighted in the NRAD report; in the case of such brittle disease this should advise a patient in the event of an emergency situation to access secondary care services directly: The BTSISIGN guidelines concur with your findings that supplementary oxygen should be available in all health care settings including GP surgeries and states that in addition , nebulisers for giving nebulised B2 agonists bronchodilators should preferably be driven by oxygen: SIGN 141 British Guideline on the_management of Asthma October 2014 High quality care for all, now and for future generations Key have

The Care Quality Commission (CQC) as the regulator of general practice needs to be assured that practices are able to immediately respond to the needs of person who becomes seriously ill. The CQC does not have explicit guidance around emergency equipment; however does state that if the practice does not have oxygen they are unlikely to be able to demonstrate are equipped for dealing with emergencies_ In determining what equipment and training general practice should have; the CQC will consider the individual circumstances of the practice such as the practice's ability to access emergency services in a timely manner: On this basis _ unless practice is based in particularly remote or inaccessible location practices should be able to rely on rapid access to emergency services when planning what equipment and' training is appropriate to meet the needs of patients in primary care In relation to the requirement for suction facilities to facilitate ventilator support; have sought the views of NHS England's National Clinical Directors Whilst number of practices will have some access to suction facilities it was not felt that this should become national requirement of primary care_ BTS guidance highlights the risks associated with ventilatory support and non-invasive ventilation, (NIV) in severe asthma_ It is the view of my Clinical Directors therefore better to target training in primary care on recognising an emerging emergency situation rather than to attempt to train and maintain skills in using suction equipment in challenging emergency situations. As result; do not feel it appropriate to mandate all general practices to purchase and maintain suction facilities which would necessarily include ensuring all relevant staff are appropriately trained. Action agree that the action that must arise from this tragic case is the need to ensure that the health service doesn't become complacent in its management of asthma The NRAD published in 2014 has highlighted 6 key recommendations which would make a difference to the numbers of people who die each year because of their asthma These recommendations have informed the General practice Quality Outcome Framework, supporting individualised personal asthma plans for asthmatic patients. It is recognised however that we need to go further to embed these improvements into routine clinical practice. The 2016 update to the BTSISIGN asthma guidelines is due to be published in the Autumn and will use this as an opportunity to raise awareness of asthma management in primary care. will do this by communicating to all GP practices through our GP Bulletin_ also intend to share this with the CCGs who commission secondary care and emergency services. have asked Head of Primary Care Commissioning, NHS CQC has published agreed nciples for defibrillators oxygen and oximeters and Cardiopulmonary Resuscitation in general practice High quality care for all, now and for future generations they key May pri

England to write to Steve Field, CQC Chief Inspector for primary care, to ensure the CQC through its inspection regime, ensures that primary care services carry the necessary equipment and skills to address respiratory emergencies: the above has provided some reassurances that NHS England has taken your concern on board,
Birmingham South Central Clinical Commissioning Group NHS / Health Body
PDF
Action Planned

The CCG reviewed guidance on basic equipment requirements for GP practices, including CPR training and equipment such as AEDs and oxygen, and will ensure practices adhere to this guidance via contract visits and disseminate learning from this incident to other CCGs. (AI summary)

View full response
Dear Mrs Hunt Sydney Mya Neil (deceasedl Following receipt of your previous correspondence in respect of this unfortunate incident; the CCG has reviewed the current GP contract, the national guidance and best practice available from the Care Quality Commission (CQC) , the General Practitioner's Committee (GPC), the Local Medical Committee and the Resuscitation Council (UK): The CCG view would be that the following would be the basic equipment requirement for General Practice in relation to the management of cardiorespiratory arrest: #List taken from the Resuscitation Council (UK) Equipment and drug lists Primary Care Minimum suggested equipment: Protective equipment gloves, aprons, eye protection. Pocket mask (adult) with oxygen port (may be used inverted in infants). Oxygen cylinder (with where necessary). Oxygen tubing_ Automated external defibrillator (AED) (Preferably with facilities for paediatric use as well as use in adults). Adhesive defibrillator (Spare set also recommended): Razor. Stethoscope: Absorbent towel (To dry chest if necessary)_ All organisations providing primary care should also have appropriate equipment and drugs for managing other
-threatening emergencies (e.g. anaphylaxis). The CCG would expect all GP staff to be trained to deliver basic CPR to patients, to have this training updated on regular basis and have appropriate protocols in place to deal with such emergencies The CCG has a programme of contract visits where we will ensure that practices are adhering to the guidance provided above Birmingham South Central Clinical Commissioning Group Tel: 0121 255 0863 Email: infobsc@nhsnet Chair: Dr Andrew Coward Vice-Chair: Denise Plumpton Clinical Vice Chair: Dr Raj Ramachandram key pads life-=

In respect of suction being available; the CCG view would be that there would be no requirement for GP practices to have suction available on a regular basis since the use of such equipment would be extremely rare and it would be difficult for GPs to maintain their competence in using this type of equipment; Similarly the CCG would not expect a GP to be able to intubate a patient or to have the equipment available to undertake this procedure as this would not be within the regular skill set ofa GP. This view is based on the Resuscitation Council (UK) guidance that identifies these equipment and competencies are required for GPs having an extended role in aspects such as urgent and emergency care rather than generic general practice: The CCG has been assisting the practice involved in this incident to identify and address issues that have been highlighted by this unfortunate incident and it is the intention of the CCG to circulate any learning from this incident across all GP practices that we are responsible for commissioning: We will also circulate this learning to surrounding CCGs so that may also disseminate these lessons to their practices If you have any queries regarding the above please do not hesitate to call me or e-mail me_

Report sections

Investigation and inquest
On 09/03/2016 commenced an investigation into the death of Sydney Mya Neil. The investigation concluded at the end of the inquest 1Sth July 2016. The conclusion of the inquest was that Sydney died from natural causes_
Circumstances of the death
Sydney suffered from severe brittle asthma: On 03/03/16 she was taken to her GP after school as she was breathless following a walk at school. She arrived at 15.10 and was seen by the GP at 15.13. She was given two nebulisers A 999 was made requesting an ambulance at 15.28. Shortly before 15.51 she collapsed and a further 999 call was made; CPR was started by the GP. There was ineffective ventilation due to vomit obstruction and no use of oxygen: No suction was used The ambulance arrived at 15.59 when she was suctioned and ventilated. She was taken to Birmingham Children'$ Hospital where she died at 02.20am on 06/03/16.
Action should be taken
In my opinion action should be taken to prevent future deaths ad believe you on behalf of Wychall lane surgery have the power to take such action

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Report details

Reference
2016-0256
Date of report
15 July 2016
Coroner
Louise Hunt
Coroner area
Birmingham and Solihull

Responses identified

Responses identified 3 of 3
All listed responses identified

Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 9 Sep 2016 (estimated).

Sent to

Birmingham Cross City Clinical Commissioning Group
NHS England
Wychall Lane Surgery

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