Source · Prevention of Future Deaths

Lee Grimes

Ref: 2016-wp25332 Date: 26 Jul 2016 Coroner: Rachael Griffin Area: Manchester West 2 responses identified · 2 indexed addressees View PDF

AI-generated concerns summaryThe coroner identified a lack of action by Next Stage staff following overdose disclosures, insufficient follow-up with mental health services, and inadequate staff training. Concerns also relate to the mental health trust's unclear guidance for managing such disclosures.

Date 26 Jul 2016
56-day deadline 20 Sep 2016 est. estimated from the report date
Responses identified 2 of 2
Community health care and emergency services related deaths

Coroner's concerns

AI summary
The coroner identified a lack of action by Next Stage staff following overdose disclosures, insufficient follow-up with mental health services, and inadequate staff training. Concerns also relate to the mental health trust's unclear guidance for managing such disclosures.
View full coroner's concerns
1. During the inquest evidence was heard that:
i. Mr Grimes suffered with schizophrenia and was under the care of the Mental Health Services. Since 2004 he had been supported in the community by support workers from Next Stage which is a home health care service. They provided assistance to Mr Grimes on a daily basis, Monday to Friday. They would attend at his home address to assist him with basic activities and monitor his mental health. If there was a deterioration in his mental health they would contact the appropriate service to ensure Mr Grimes was assessed and provided with treatment as required.

ii. On Thursday 17th March 2016 a support worker attended upon Mr Grimes and noted that he was not himself. At that time, he disclosed to her that he had taken an excessive dose of his prescribed medication. A note was made of this disclosure but no action was taken following that information being provided to the support worker.

iii. The following day, Friday 18th March, another support worker, attended upon Mr Grimes at about 10am, when he again disclosed that he had taken an overdose of his Procyclidine medication, explaining he had taken 12 tablets. At that time, called Wigan Recovery North, the Community Mental Health Team which is governed by 5 Borough Partnerships NHS Foundation Trust, to speak to a Community Psychiatric Nurse (CPN), to report that Mr Grimes had taken excessive medication. A message was left on an answerphone by requesting a call back and explaining that Mr Grimes had taken an overdose of medication. No return call was made to nor was any further call made to Wigan Recovery North by employees at Next Stage to follow up the initial message left. Mr Grimes did not have any contact with anyone after Friday 18th March and was found dead at his home address on Monday 21st March.

iv. Evidence was given that if a service user discloses they have taken an overdose of medication to a support worker from Next Stage, that support worker should then speak to a CPN from Wigan Recovery North, if the disclosure is made during their operating hours of 9am to 5pm Monday to Friday. If the disclosure is made out of office hours, Next Stage have an out of hours system where action is taken by the person contacted out of hours to further investigate or manage the service user’s wellbeing.

v. Evidence was given by that there is training that Next Stage offer in respect of how to deal with a report of an overdose by a service user, and other situations that may arise when providing support to a service user, but that he had not had any training in 3 years as his workload did not allow him to undertake training. confirmed that he felt he, and the other employees from Next Stage, would benefit from further training, which could prevent a future death.
2. I have concerns with regard to the following: i. That no action was taken by an employee of Next Stage following Mr Grimes’ disclosure of an overdose of medication on Thursday the 17th March. I have further concern that when action was taken on the Friday 18th March, a message was left for the Community Mental Health Team which was not followed up by Next Stage, or answered and actioned by the Community Mental Health Team. Although Mr Grimes’ death was not as a result of an overdose, he did not receive any assessment, or treatment, in respect of the overdose he disclosed. In view of the fact that there was no contact from the Next Stage or the Community Mental Health team over the weekend, he was vulnerable to taking a further overdose of medication.

ii. I have concerns that if this situation occurs in the future, another person could die. In view of that I would ask that the current policies and procedures in place at Next Stage to deal with the disclosure of an overdose of medication by a service user, are reviewed, and cascaded down to all employees. I would also request that a review is carried out by 5 Boroughs Partnership of the policies and procedures in place regarding the processing of referrals to Wigan Recovery North given the fact that the message left by on the Friday morning was never acted upon, as if this were to happen again in the future I believe there could be a further death.

Responses

2 respondents

Next Stage

Other
PDF
AI-classified response stance Action Taken
AI-generated response summary

• The communications policy was revised to detail procedures for reporting client concerns. • All staff receive training on this policy during initial induction, and it will be added to the regular training schedule. • Disciplinary procedures were applied to the staff member involved in the incident.

Response 5 Borough Partnership NHS Trust

NHS / Health Body
PDF
AI-classified response stance Action Taken
AI-generated response summary

• A review of procedures for processing referrals to Wigan Recovery North was undertaken. • The team's correct contact details, including the telephone number, were re-circulated to partner agencies. • Lessons learned from the inquest were shared and discussed within the Trust’s Quality and Safety Meeting and with the team directly involved in the care of Mr Grimes.

Report sections

Investigation and inquest
On the 23rd March 2016 I commenced an investigation into the death of Lee Francis Grimes, born on the 12th September 1975.

The investigation concluded at the end of the Inquest on the 13th July 2016.

The Medical Cause of Death was:

1a Acute Left Ventricular Failure 1b Cocaine Induced Cardiac Ischaemia

The conclusion of the Inquest was Drug Related Death.
Circumstances of the death
On the 21st March 2016 the deceased, who was known to misuse Cocaine, was found in a collapsed and unresponsive condition in the bedroom at his home address at 8 Avondale Street, Standish, Wigan.

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Shared signals

Report details

Reference
2016-wp25332
Date of report
26 July 2016
Coroner
Rachael Griffin
Coroner area
Manchester West

Responses identified

Responses identified 2 of 2
All listed responses identified

Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 20 Sep 2016 (estimated from the report date).

Sent to

5 Boroughs Partnership NHS Foundation Trust, Warrington
Next Stage

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