Brighton and Sussex University Hospitals NHS Trust
NHS / Health Body• The ward adopted the SBAR protocol, including a special form for documenting critical telephone conversations. • The Critical Care Outreach Team implemented a 24-hour service from June 2015, and a revised NEWS policy was introduced. • A senior nurse (Band 6) has been rostered to be on duty on the ward 24 hours a day since June 2016, with responsibility for escalating concerns.