Source · Prevention of Future Deaths

Christopher Jones

Ref: 2016-0319 Date: 7 Sep 2016 Coroner: John Gittins Area: North Wales (East and Central) Responses identified: 1 / 1 View PDF

Inadequate mental health care planning resulted in patients being without consultant review for extended periods post-discharge. Increased demand on services also created staff cover deficiencies.

Date 7 Sep 2016
56-day deadline 2 Nov 2016
Responses identified 1 of 1
Hospital Death (Clinical Procedures and medical management) related deaths

Coroner's concerns

AI summary
Inadequate mental health care planning resulted in patients being without consultant review for extended periods post-discharge. Increased demand on services also created staff cover deficiencies.
View full coroner's concerns
Evidence at the inquest indicated that the deceased was discharged from inpatient treatment on the 6th of January 2015 but his Care Treatment Plan was not completed until the end of April 2015 and that this would then only require review within a period of twelve months from that date, as a result it could have been the case that a patient who had recently been sectioned and treated as an inpatient may not then be seen by a consultant psychiatrist for a period in the region of sixteen months_ Furthermore evidence indicated that although additional resources were currently being made available and deployed for Mental Health within BCUHB, there was also an increasing demand on the service and as a result there may still be deficiencies of service, for example in providing acceptable levels of cover for staff at times of sickness/holidays etc_

Responses

1 respondent
University Health Board
31 Oct 2016 PDF
Action Taken

The Division produced a multi-agency document which became operational in August 2013 and has been reviewed regularly. MHM administrators send a report to managers of all CTPs due for review, 3 months in advance with a view to avoiding any CTPs becoming out of date and patients have reviews in a timely manner. (AI summary)

View full response
Dear Mr Gittins Re: Regulation 28 Response re Christopher Jones write in response to the Regulation 28 issued on 7 September 2016 as a result of the inquest into the death of Mr Christopher Glyn Jones_ The Mental Health (Wales) Measure 2010 Legislation was designed to improve access to and the delivery of mental health care in primary and secondary care settings and to extend the availability of independent advocacy. The supporting Code of Practice gives clear guidance to mental health service providers in Wales in meeting their obligations under Part 2 or the Measure, ie the coordinator of and care planning for secondary mental health service users In relation to your first matter of concern in that Mr Jones was discharged from inpatient treatment on 6 January 2015 but his Care and Treatment Plan was not completed until the end of April 2015 and then that this would only require review within period of twelve months from that date Chapter 6 of the MHM Code of Practice reinforces the importance of monitoring and review, and the requirement to reflect any changes in order that effective care and treatment is provided . It states there should be "ongoing assessment of the patient's mental health related needs, along with the nature and degree of need and risk they are currently presenting"_ In relation to the triggers to prompt review it states "a review must be held as a minimum at least once in any twelve month period. However; reviews should be needs Ied and should be held as frequently as required, For example, when the care coordinator becomes aware of any significant changes to the patients health or social needs or identified risks" To reaffirm the requirements of responsibilities under the Mental Health (Wales) Measure, a series of training events have been organized_ These training events are mandatory for all staff within Mental Health and Learning Disabilities, and is delivered at Levels 1, 2 and 3. Cyfeiriad Gohebiaeth ar gyfer y Cadeirydd a'r Prif Weithredwr / Correspondence address for Chairman and Chief Executive: Swyddfa'r Gweithredwyr Executives' Office Ysbyty Gwynedd, Penrhosgarnedd Bangor; Gwynedd LL57 2PW Gwefan: wwpbc cymru nhs uk Web: WWW.bcu.wales nhs.uk Glyn

GIG Bwrdd lechyd Prifysgol CYMRU Betsi Cadwaladr NHS University Health Board WAL E $ copy of the training flyers and training dates are attached_ Additionally MHM administrators send report to managers of all CTPs due for review, 3 months in advance with a view to avoiding any CTPs becoming out of date and patients have reviews in a timely manner. In relation to your second area of concern relating to the need to provide acceptable levels of cover for staff at times of sickness/holidays etc. The Division has produced a multi-agency document The Role of County Wide Mental Health Teams in Delivering Community Mental Health Services which is a supporting document to the MHM Code of Practice, and sets out the local requirements This first became operational in August 2013 and has been reviewed regularly: A recent addendum to this protocol reminds staff that "Care and Treatment plans are the responsibility of the CTP coordinator or their associate_ In the absence ofa CTP coordinator; or associate, it is the Deputy County Manager's responsibility to ensure that any CTPs which are due for review are appropriately updated. In practice this may mean either undertaking reviews themselves or delegating the review out as appropriate, depending on the client and the situation. difficulties with completing this due to capacity issues must be escalated to senior management; via the County Manager and Locality Manager. Copies of the Protocol and addendum are attached. Regular audit of MHM compliance is reported divisionally on a monthly basis to local managers and the divisional Quality, Safety and Experience Committee, and corporately to the Mental Health Act Committee quarterly.

Report sections

Investigation and inquest
On the 16th of June 2015 commenced an investigation into the death of Christopher Glyn Jones (DOB 6.7.88, DOD 11.6.15). The investigation concluded at the end of the inquest on the 2nd of September 2016 and recorded a narrative conclusion in the following terms "Christopher Glyn Jones was a twenty seven year old man who was suffering from a mental illness for which he was receiving care and treatment from the Betsi Cadwaldr University Health Board_ Although the individual care provided to him by members of staff reflected their desire to act in his best interests, his overall treatment was unsatisfactory due to delays in the formulation of treatment plans and risk assessments and failures in the provision of intended treatments and inadequate escalation of concerns at a time of significant decline in his mental health; although it cannot be said, even on the balance of probabilities, that this resulted in his death which was due to a deliberate act of self harm'
Circumstances of the death
The Circumstances of the death are that the deceased died as a result of placing himself into collision with a train whilst under the care of the Community Mental Health Team
Action should be taken
In my opinion action should be taken to prevent future deaths and believe your organisations have the power to take such action:

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Report details

Reference
2016-0319
Date of report
7 September 2016
Coroner
John Gittins
Coroner area
North Wales (East and Central)

Responses identified

Responses identified 1 of 1
All listed responses identified

Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 2 Nov 2016.

Sent to

Betsi Cadwaladr University Health Board

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