East London NHS Trust
NHS Trust• The issue of clinicians not contacting external providers is due to be discussed at an Incidents and Lessons Forum, with information to be disseminated to borough teams. • New operational guidance indicates that referrals not seen within 48 hours should be reviewed by a health or social care professional, with prioritisation by the team or team manager. • New operational guidance states that patients requiring emergency medical review who have not been seen by a health professional will be seen by a doctor or consultant within a maximum of 72 hours, with provision by the on-call psychiatry service if outside normal hours.
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Iforallyisthise is due to be discussed at the where from Incidents is Lessons Forum in representative members of presented and spread to teams_ 'borough team for furtner dissemination to In relation to face to Operational haacbeesygpiadred38 inciudents bylhe Home Treatment team the include the Referrals who have not been seen 48 hrs Of referral should be by a thealth/social care professional within Siche consueanl ebychdabreshigorigheede by whoever accepts the referral to prioritise review. (he team or the team manager in order one to reeeeraaisilvbo have not been seen by a health eeferaenGl be seen by # docioecoutinaly care professional prior to erergency medical review is reqoirede 'within 2 maximum 0f 72 hours lf thls will be provided by the on call outside of normal then psychiatry service. that the above information seriously and that your concatiog havereevou that the Trust has taken these have been addressed. If you require further information please do not hesitate to contact me.