• The organisation has instructed all relevant staff that if an ECG shows significant abnormalities that may warrant an A&E admission and an amendment is made that adds to the urgency, then in such cases, in addition to sending an email, they should also always try to call the surgery to notify them. • This message has been communicated to all relevant staff on the 20th April 2026. (AI summary)
Martin Ormond
A GP made critical decisions without full information, and there was no effective process to ensure updated or additional reports reached the GP before patient management decisions.
Coroner's concerns
View full coroner's concerns
1. At the GP surgery, a GP made decisions in the absence of the necessary information – notably two reports submitted by an external company asked to interpret an ECG trace - and it did not seem that there was an effective process in place to ensure GPs are provided with the necessary information.
2. In the event the external company decides to submit an amended report, there appeared to be no effective process in place to ensure what may be important additional information reaches the relevant GP before important decisions are made regarding patients. I believe it is necessary for to raise this concern, but it is not for me to be prescriptive about what should / can be done.
Responses
• The Practice has updated its Standard Operating Procedure (SOP) to ensure that any amendments to ECG reports are recorded clearly within the patient’s medical records and reviewed by the On Call GP on the day they are received. • The Practice has updated its Standard Operating Procedure (SOP) to ensure that any amended urgent ECG reports are logged as a Significant Event and immediately flagged to the Practice Manager for internal review. • The Practice has updated its Standard Operating Procedure (SOP) to ensure that such incidents are also uploaded onto Ulysses, the ICB incident reporting system, to ensure commissioners are formally notified and wider system learning can take place. (AI summary)
View full response
Cleveleys Health Centre Kelso Avenue Thornton-Cleveleys FY5 3LF
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Report sections
Investigation and inquest
In box 3 of the Record of Inquest I recorded as follows: Martin Ormond was aged 65 years. Concerned he may have a chest infection, he attended his GP surgery on the afternoon of 23rd January 2025. An ECG was performed but the risk he may suffer significant cardiac damage was not fully recognised and he was not advised to go to hospital. A cardiology referral was made which, it was envisaged, would lead to an outpatient appointment approximately two weeks later. After two days, on 25th January 2025, at 10.40 am, a request was made for an ambulance and it was reported that Martin had passed out but then during that call he appeared to recover, and by agreement the request for an ambulance was cancelled. That afternoon, further calls were made to the ambulance service during which concerns were raised about Martin’s fluctuating level of consciousness. At 1.26 pm an ambulance crew attended his home. An ECG was suggestive of a potential heart attack, but the urgency of the response indicated by that ECG was under-appreciated by the ambulance service personnel. Given the available evidence, a confusing situation ensued which culminated in the ambulance crew leaving the property on the understanding Martin and his Wife preferred to make their own way to hospital by way of their own transport, whilst Mrs Ormond felt she and Martin, buy not travelling to hospital in the ambulance, were acting on advice from the paramedics. Shortly after the paramedics left his home, and in the absence of cardiac monitoring, Martin’s condition deteriorated and a further call was made which led to a second ambulance crew attending. They arrived at his home some 27 minutes after the first crew had departed. They found Martin unresponsive and transferred him to hospital. Despite sustained CPR efforts from his family, paramedics and hospital personnel, he could not be revived and Martin died in the Emergency Department at 4.05 pm. A subsequent post mortem examination confirmed he died from the effects of an acute myocardial infarction. His death was more than minimally contributed to be pneumonia. In box 4 of the Record of Inquest I determined the conclusion to be one of: Natural causes
Circumstances of the death
Some nine minutes later, a further report was sent to the Nurse Practitioner which included some additional comments as follows: “Following further thought I would suggest this man is referred to A&E and hopefully angiography can be performed. ST elevation in a aVR and reciprocal ST depression elsewhere is suggestive of triple vessel disease and there is the risk that if the fast AF persists there may be a worsening of any O2/ perfusion mismatch resulting in worsening subendocardial ischaemia”. The evidence of the GP was that he had seen the ECG trace, but could not recall seeing either of the two subsequent reports provided by Broomwell HealthWatch. Neither did he recall being told verbally by the Nurse Practitioner that reference had been made to “triple vessel disease”, stating that had this been mentioned to him, he would have spoken to Mr Ormond and his Wife “to advise them he needed to be reviewed in hospital for further investigations, and that he needed to go to hospital within 24 hours”. The GP (who further to Mr Ormond’s death has now left the GP practice] and the Nurse Practitioner provided helpful evidence at the inquest, but it was lacking in clarity in some aspects, and I determined that the GP made decisions regarding Mr Ormond’s care at a time when he did not have the information he needed. It transpired that Mr Ormond was not advised to go to hospital at that time, but that a cardiology referral was made which meant he would most likely not be seen by a relevant medical professional for a period of around two weeks. It follows he had not seen a cardiologist by the time he died on 25th January 2025. The Nurse Practitioner informed the court that although Broomwell Healthwatch interpret many ECG traces for the GP surgery, he could not recall a previous occasion when a second report has been sent to the surgery in order to highlight some “additional comments”. When the second report was sent by email to the GP surgery, notwithstanding it was sent quickly, it seemed to me feasible that medical professionals may make decisions based on the first report, and that any important additional comments may go unnoticed, thereby placing patients at risk. Having considered all of the above, I have determined that I have a duty to write this report.
Copies sent to
Inquest conclusion
Similar PFD reports
Related inquiry recommendations
Report details
- Reference
- 2026-0098
- Date of report
- 17 February 2026
- Coroner
- Alan Wilson
- Coroner area
- Blackpool & Fylde
Responses identified
Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 14 Apr 2026 (estimated).
Sent to
- Broomwell Health Watch LYD
- Crescent Surgery