Hampshire Hospitals NHS Foundation Trust has changed the default location on the relevant computer in the emergency department and educated clinicians on the importance of correctly recording the location of X-ray requests. (AI summary)
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Xray
A factual finding at the inquest was that the request for Mrs Betteridge' s hip X-ray on 31 May 2017 was incorrectly mapped td_ a short stay in-patient ward next to the emergency department in Winchester): The request should have been mapped to the emergency department because this affected the timing of radiological review and reporting: The Assistant Coroner heard evidence at the inquest from Mr Director of Surgical Services, about some possible reasons as to how the incorrect request location might have come about Subsequent investigation by Mrf Chief Information Officer, has confirmed that the request for Mrs Betteridge' s X-ray on 31 May was made through a desktop version of ICE on a computer in the emergency departmet which had a default location The default location on that computer has since been changed to the emergency department: am pleased to confirm that the other computers in the emergency department that are used for accessing ICE were already set to the correct default location; Clinical Lead for Emergency Medicine, has also confirmed that the clinicians working in the emergency department have been educated on the importance of correctly recording the location of the requests, since this directly affects the timeframes for radiological review and reporting of images: am confident that these changes will mitigate the risk of a similar incident occurring in the future trust that this provides assurance that the concerns raised by the Assistant Coroner have been investigated and promptly addressed by the Trust: Should there remain any further concerns, would welcome the opportunity to address these for you.