Surrey Police explains how Multi Agency Safeguarding Hub (MASH) reports are processed upon receipt and graded for risk. They state that they do not monitor partner agency responses and suggest forwarding one question to SABP and Adult Social Care. (AI summary)
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Noting of officers initial risk assessment level and consideration throughout the triage process as to its appropriateness MASH staff have the ability to increase or decrease the risk rating as a result of their triage but, if changed, a rationale must be included as to why: Check Early Help Management (Surrey County Council Children's Services system) to confirm if child subject of referral is known/open to them: If are currently working with the child, then the referral is shared directly with the team involved. This process is not in place for Adults so all adult referrals are sent to the MASH Adult Social Care. Review and assign one of four Police MASH Risk level/Level of Need.These are defined Red (level 4) High Risk requiring Specialist intervention these are dealt with within 4 working hours Amber (level 3) Medium Risk requiring Targeted and Timely Intervention dealt with within 24 working hours_ Green (level 2) Standard Risk requiring Early Help ~ dealt with within 72 hours Blue (level 1) No/Minimal risk Not shared no set target as not requiring Local Authority intervention or support: Bring to the attention of MASH Detective Sergeant anything that may need escalating or requires fast time action, for example where a MASH officer considers a child or adult to still be at risk of harm Once triaged, the SCARF referral is shared electronically via secure email. This process is the same irrelevant of risk as the mail boxes are monitored throughout the working All adult referrals are shared directly with MASH Adult Social Care Childrens referrals are shared either directly with Social Care teams already working with the children (as above) and the remainder to MASH Childrens Social Care Referrals relating to Missing Children or those who's parents/carers are involved in a domestic dispute where police have been called are also shared with Education and Health The Niche report is updated with a record of and sharing and an individual staff 'tracker' is completed with action taken for future audit trail and statistical requirements.
02. Whether there is an effective system in place to ensure that MASH reports are followed up by appropriate Community Mental Health Team (where necessary) Once a referral is made from Surrey Police to a partner agency via the MASH there is no current means for Surrey Police to ensure it is acted upon and this would be outside of the existing agreement between Surrey Police and Surrey County Council. A partners response to a referral is not monitored by Surrey Police and unfortunately we are unable to respond in detail to this question Surrey Police therefore respectfully request that this question is passed onto the SABP and Adult Social Care for their response:
03. Whether there is an effective system in place to deal appropriately with MASH referrals received outside normal weekday office hours, and that those completing the MASH referral forms (e-g. Police officers) know where these should be sent outside normal working hours when a high risk is identified The Police MASH is in operation seven days a week (08.00
17.00 Monday to Friday and 08.00
16.00 Saturday and Sunday): There is only ever approximately one day'$ worth of backlog and this is risk assessed at the start of each working day: they as; day. triage being
Red risk graded SCARFS (refer to risk grading and timescales in submitted after the end of business on any given day are prioritised at the start of the next working and the timescales outlined above are adhered to. Procedures are in place that allows Police Officers, outside of normal working hours, to refer directly to the Emergency Duty Team (EDT) when high risk situation is identified. This can include, for example; where a child needs urgent accommodation or coordination for contact with an Approved Mental Health Practitioner (AMPH) in the case of a vulnerable adult with urgent mental health needs. These out of office referrals are made by the officer directly by telephone but will always be followed up with a detailed SCARF referral Please let me know if | can be ofany further assistance.