Source · Prevention of Future Deaths
Natalie Hunter
Ref: 2018-0392
Date: 18 Dec 2018
Coroner: Caroline Sumeray
Area: Isle of Wight
Responses identified: 0 / 1
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The Isle of Wight NHS Trust frequently fails to provide timely discharge summaries to GPs, hindering continuous patient care, especially for mental health needs. Additionally, underfunding has led to inadequate out-of-hours mental health staffing.
Date
18 Dec 2018
56-day deadline
12 Feb 2019
Responses identified
0 of 1
Coroner's concerns
The Isle of Wight NHS Trust frequently fails to provide timely discharge summaries to GPs, hindering continuous patient care, especially for mental health needs. Additionally, underfunding has led to inadequate out-of-hours mental health staffing.
View full coroner's concerns
1. Natalie HUNTER’s GP, gave live evidence about Miss HUNTER’s 18 previous serious attempts to take her life. During the course of his evidence he referred to the lack of Discharge Summaries from the Isle of Wight NHS Trust. He said it is not uncommon for a Discharge Summary not to be sent to a GP’s practice by the IOW NHS Trust, or if it is sent, for it to be sent very late after the patient has been discharged from the Trust.
2. raised concerns about this as the Discharge Summary should contain details of why the patient was admitted; what care they received during their time at the IOW NHS Trust; what medication they were prescribed, and whether such medication was intended to be continued; and whether there were going to require ongoing care/treatment as a result of this admission/treatment.
3. If no Discharge Summary is received, it has a big impact on the care that GPs are able to offer to their patients and the continuity of care which is needed, particularly in relation to mental health input.
4. On several occasions, had been unaware of the nature of the admissions (which were almost all linked to her serious suicidal attempts) – and significantly the ongoing risk of further attempts on Miss HUNTER’s life as he had either not received a Discharge Summary or had received it too late for it to have any meaningful input into Miss HUNTER’s care.
5. During the course of the live evidence I heard from , Service Manager for Community Mental Health Services at the Isle of Wight NHS Trust, in connection with the lack of sufficient numbers of out-of-hours mental health or Crisis staff which are available across the Isle of Wight. His evidence (which has since been supplemented by up-to-date figures), was that the team currently comprises of 11.1 full-time equivalent Band 6 mental health staff members, but it really requires 15.74 full-time equivalent appropriately qualified staff members which would necessitate 4.64 full-time equivalent additional staff to be funded and recruited in order to be able to offer a full and effective service.
6. The evidence was that there are currently insufficient funds in order for a full complement of out-of-hours mental health/Crisis staff to be deployed which is affecting the way in which the Mental Health service operates and delivers care to those who need it out-of-hours.
7. Accordingly, I have concerns that those who are vulnerable with mental health issues and who need to be seen out-of-hours are currently not in receipt of an adequately staffed out-of-hours mental health provision.
2. raised concerns about this as the Discharge Summary should contain details of why the patient was admitted; what care they received during their time at the IOW NHS Trust; what medication they were prescribed, and whether such medication was intended to be continued; and whether there were going to require ongoing care/treatment as a result of this admission/treatment.
3. If no Discharge Summary is received, it has a big impact on the care that GPs are able to offer to their patients and the continuity of care which is needed, particularly in relation to mental health input.
4. On several occasions, had been unaware of the nature of the admissions (which were almost all linked to her serious suicidal attempts) – and significantly the ongoing risk of further attempts on Miss HUNTER’s life as he had either not received a Discharge Summary or had received it too late for it to have any meaningful input into Miss HUNTER’s care.
5. During the course of the live evidence I heard from , Service Manager for Community Mental Health Services at the Isle of Wight NHS Trust, in connection with the lack of sufficient numbers of out-of-hours mental health or Crisis staff which are available across the Isle of Wight. His evidence (which has since been supplemented by up-to-date figures), was that the team currently comprises of 11.1 full-time equivalent Band 6 mental health staff members, but it really requires 15.74 full-time equivalent appropriately qualified staff members which would necessitate 4.64 full-time equivalent additional staff to be funded and recruited in order to be able to offer a full and effective service.
6. The evidence was that there are currently insufficient funds in order for a full complement of out-of-hours mental health/Crisis staff to be deployed which is affecting the way in which the Mental Health service operates and delivers care to those who need it out-of-hours.
7. Accordingly, I have concerns that those who are vulnerable with mental health issues and who need to be seen out-of-hours are currently not in receipt of an adequately staffed out-of-hours mental health provision.
Report sections
Investigation and inquest
On 16th March 2018 I commenced an investigation into the death of Natalie Zara HUNTER, aged 33. The investigation concluded at the end of the inquest on 4th December 2018. The conclusion of the inquest was “Natalie Zara HUNTER killed herself”. The medical cause of death was found to be: 1a Hanging 1b 1c II
Circumstances of the death
1) Natalie Zara HUNTER was born on 24th July 1984 in Newport, Isle of Wight. At the time of her death she was 33 years old. She resided in East Cowes, Isle of Wight and was unemployed.
2) Miss HUNTER had a long and sad history which all appeared to stem from the loss of her 14-month old daughter in 2007 who had died from Septicaemia which had rapidly developed from Croup. After her daughter’s death, Miss Hunter developed a history of mental health issues and alcohol related problems. These issues caused her to make 18 serious but unsuccessful attempts on her life, via various different means, between June 2011 and February 2018.
3) On 16th March 2018, Miss Hunter’s family were becoming increasingly concerned as they hadn’t managed to make contact with her. She was subsequently discovered, clearly deceased, in her apartment, having suspended herself by a ligature tied around her neck made from a dressing gown belt, which was tied to a door handle. At post-mortem, she was found to have 151mg/dL of alcohol in her blood as well as Zopiclone, Trazodone and Quetiapine metabolites. The medications were all at a therapeutic level and had been prescribed to her.
4) Miss Hunter was pronounced dead at 16.08 hours on 16th March 2018.
2) Miss HUNTER had a long and sad history which all appeared to stem from the loss of her 14-month old daughter in 2007 who had died from Septicaemia which had rapidly developed from Croup. After her daughter’s death, Miss Hunter developed a history of mental health issues and alcohol related problems. These issues caused her to make 18 serious but unsuccessful attempts on her life, via various different means, between June 2011 and February 2018.
3) On 16th March 2018, Miss Hunter’s family were becoming increasingly concerned as they hadn’t managed to make contact with her. She was subsequently discovered, clearly deceased, in her apartment, having suspended herself by a ligature tied around her neck made from a dressing gown belt, which was tied to a door handle. At post-mortem, she was found to have 151mg/dL of alcohol in her blood as well as Zopiclone, Trazodone and Quetiapine metabolites. The medications were all at a therapeutic level and had been prescribed to her.
4) Miss Hunter was pronounced dead at 16.08 hours on 16th March 2018.
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Report details
- Reference
- 2018-0392
- Date of report
- 18 December 2018
- Coroner
- Caroline Sumeray
- Coroner area
- Isle of Wight
Responses identified
Responses identified
0 of 1
1 response not yet linked
Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 12 Feb 2019.
Sent to
- St Mary’s Hospital NHS Trust