Action Taken
The University practice now books appointments to review patients starting SSRIs within one week, and clinicians ideally book the next appointment before the patient leaves, with a message to alert staff if the patient cancels. They've also requested funding for a Mental Health Nurse. (AI summary)
View full response
NJA University of BRISTOL
15.07.19 Regulation 28 responsc Thank you for giving US the opportunity to review this sensitive issue a8 a practice, and to report to you our plans moving forward a8 an attempt to prevent future deaths from suicide in our 'patient population. Background: The Students Health Service is a GP practice set within the University of Bristol and we serve population of around 21,000_ The majority of our patients are 18-25 years and we see high volume of mental health conditions aS part of our daily work as General Practitioners From our membership of the Student Health Association we arc aware that this is in line with the experience of other GP practices serving student populations. Our aim aS set out in our Mission Statement is to provide a unique and positive healthcare experience for students and their dependents We are aware of the increased risk of suicide within our population; and make daily difficult clinical judgements around individual risk and best to monitor and support Our patients Inquest case: Natasha Abrahart was seen by a GP from our practice on 20th April 2018,10 to her death: She was not at that time expressing suicidal ideation. She was restarted on an SSRI (Selective Serotonin Reuptake Inhibitor Antidepressant) and given a 14 day supply. There was a plan to revicw her at 14 with an for her to come back sooner if required. She was aware she could be sccn as an emergency in & same day appointment if necessary. Natasha was reviewed on 26th April 2018 by the secondary care recovery navigator responsible for her care, who booked further follow up with her on a weekly basis. She ended her life 3 later . In response: NICE review (National Institute for Health and Care Excellence) We have conducted a review of the guidance from NICE, and advice has been sought from the team at NICE who are involved in writing new draft guidance which is due to be published in 2020. Their response is as follows via _ Communications Executive, National Institute for Health and Care Excellence, 19/06/2019: [will respond t0 your queslions in reverse order. The evidence for the potential increased prevalence of suicidal thoughts in the early stages of antidepressant treatment for those younger than 30 years is summarised in section 1.10 of the full guideline (pp.462-465). Students' Health Service Hampton House Health Centre; St Michael"s Hill, Cotham Bristol BS6 6AU UK Tel: +44 (0)117 330 2577 Fax: +44 (0)117 330 2698 MB ChB, Head of Service JRGN, Nursing Team Manager JBA MlnstLM; Practice Manager bristolacuk/student-health aged how days prior days option days email
The draft version of the updated guideline on depression in adults: treatment and management that is currently in development (which was made publicly available for consultation last year , but which is now amended further) has the following very similar recommendation: When prescribing antidepressant medication for people with ession who are under 30 years or are thought to be at increased risk of suicide: see them week after starting the antidepressant medication review them aS often aS needed, but no later than 4 weeks after the first appointment base the frequency of review on their circumstances (for example, the availability of support, break-up of a relationship, loss of employment), and any changes in suicidal ideation or assessed risk of suicide. At this stage I cannot say whether this recommendation will be amended further before the final publication of the guideline. In terms of following NICE guidelines, they have always been guidance and not policy Or procedure. The Chair of NICE Sir David Haslam has been quoted as saying The mantra that Fve given in every lecture is that they re guidelines and not tramlines. Doctors have a fundamental responsibility to use guidclincs with their experience and with patients' individual needs to get the best possible overlap bctween patient-centred medicine and evidence-based medicine It'$ not eitherlor: Local CCG review (Clinical Commissioning Group) A review of the guidance from the local clinical commissioning group was also undertaken via the medicines management team at BNSSG CCG their guidance reads: https:Ilwww.bnssgformulary nhs uklincludes/documents/Prescribing%2Ofor%/2ODepression% 20v2%/2OMayl 6.pdf Assessment of suicide risk: Patients considered at risk of suicide or under 30 years old should be seen after one week and frequently until risk is considered no longer significant. All other patients should be seen after 2 weeks. All patients should be considered for and alcohol abuse Expert opinion Thank you to the Coroner for asking for clarification from the expert witness in the case, Dr around whether the face to face revicw at 7 should be done by a General Practitioner or by a member of the practice team. He has advised that the assessment of depressive symptoms and suicide risk at this stage could be undertaken by other suitably trained members of the clinical team e.g nurses; social workers They could then be supported by prescribing clinicians if a change needed to be made to antidepressants This advice is Page being depre being drug days
Page 3_ welcome a8 it informs how we respond as a service and how wc consider future service development and staffing: QOF The current QOF (Quality Outcomes Framework) for depression states that a depression interim review should be undertaken at 10-56 Having reviewed the guidance around treatment of depression we would suggest that changing the achievernent critecria within this QOF domain is a potential area for positive change A change to this time frame might improvc mental health outcomes across primary care, ifit were updated at national level to reflect best practice. We intend to feed this back to our ocal CCG in the near future Current position at Student Health Service: Every patient is considered on an individual basis and clinical treatment plans are put in place according to need and perceived risk of suicide and selfharm: This includes the use of safely plans and safety planning apps, both leaflet and text information about emergency numbers/crisis/Samaritanshwho to contact: We have daily dedicated same mental health appointments with the duty doctor for patients,with a mental health problem Or crisis We would also see any patient on the who felt needed assessment for their mental or physical health as an emergency_ These emergency mental health appointments are 20 minutes rather than the standard GP appointment of 10 minutes, as we appreciate may require more time in consultation. Patients are assessed mental health template at first presentation and this includes an assessment of their perceived suicide risk at the time. Suicidal ideation and selfharm are also routinely asked about at mental health follow up appointments, and at depression medication or other mental health medication reviews The template has been further amended to include a prompt on follow up after commencing SSRI patient thought to be at high or imminent risk of suicide would be referred as an emergency to Secondary Care Mental Health services using a referral form and a phone call to the AWP (Avon and Wiltshire Partnership) triage team We make clinical judgements around patient safety in the interim, and ifnecessary can direct the patient to a placc of safety such as the Accident and Emergency department at the hospital Patients who do not attend' (DNA) for appointments routinely have their notes reviewed and are sent & text with a standard message around missed appointments; If it is clear from the notes that the patient has mental health concerns and therefore may have missed the appointment due to their condition deteriorating, then additional efforts are made to contact the patient either a tailored text o task sent to the office team to contact the patient to rearrange the appointment: If there is no response to attempts to telephone them then a lctter may be sent. If there were significant concerns about the safety of a patient then & welfare check could be requested from local police. If consent was in place to liaise with University support services then we would consider contacting them t0 express Our concern: very days. day day they they using Any
Page 4_ Changes made: NA s death, We have added an adlditional lield on our Following the inquest touching upon and suieidlality: ~If' SSRI newly lirst health assessment template regarding SSRI wlien is follow prescrited: counsel re side cffects ad risk increasc suicidality initially: to Ihe concerns expressed within your Regulation 28 report; we have moved In response an SSRI routinely to week; if this is appointments to review palients when starting_ appointment in for the patient; and have this as a 'booked' O known managcable accordance wiih NICE guidance: appointment with the at the end of the The clinician ideally books the next under the follow up consultation. They placc a message on the appointment screen patient cancels it would (0 alert (hem that this was a mental health review If the appointment cevicwing clinician who could follow up appropriately. If the be obvious to the DNA s then & review of the notes would be undertaken see above additional funding from the University to advertise for a Since the inquest we have requested andl this bas been We are currently permanent Mental Health Nurse to join our (eam member of the team would Working on an advert and job descriplion; The job plan forfthis SSRI, at 7 under 30 thought to be at risk of suicide, or starting on include reviewing patients mental health advisory service and psychology team days. We are liaising with local partners; to plan how best to utilise this new resource committed to adhering to best practice wherever possible i0 As a practice we are with NICE and local guidelincs The inquest ensuring that our procedures are 'compliant to revicw systems in place alongside touching Natasha' s death has afforded us an opportunity consistent with guidance. We are confident that the changes described above are the relevant Jn future we will continue to monitor OUr systems at the local and national guidance. in accordance with these guidelines. to ensure we are providing care to Our (enkle memtal up?" patient patient agreed. and practice patients