Source · Prevention of Future Deaths

Dereck John Chapman

Ref: 2020-0165 Date: 27 Aug 2020 Coroner: Alan Wilson Area: Blackpool & Fylde Responses identified: 1 / 1 View PDF

Nursing home staff provided an insufficient response to a high-fall-risk dementia patient, failing to account for his communication difficulties. Additionally, poor and unreliable record-keeping compromised accurate care narrative and incident review.

Date 27 Aug 2020

56-day deadline 23 Oct 2020

Responses identified 1 of 1

Care Home Health related deaths

Coroner's concerns

AI summary

View full coroner's concerns

(1) Response of staff at the nursing home: John had previously been diagnosed with dementia. He was at high risk of falling. His cognitive difficulties were such that he could not fully understand questions put to him, and nor could he reliably describe his symptoms. On 13th January 2020 he was seen to fall and as he did so his crown made contact with a wheelchair. The contact was felt to be minor. Some five hours later he was found face down on the floor by his bed. He was not felt to be in pain and was returned to his bed until approximately 8am on 14th January 2020 which resulted in a transfer to hospital later that day. Having considered all of the evidence I felt that the response from nursing home staff was insufficient and did not appear to have appropriately taken into account his dementia, that he may be experiencing symptoms but was unable to reliably communicate this to staff. As it transpired he did undergo a CT head scan which confirmed he had not suffered a significant head injury but this cannot have been obvious to staff at the relevant time. I did determine that the response from the nursing home staff did not contribute to the eventual outcome for John but this may not be the case in the future. I am concerned that such an insufficient response raises a risk of future deaths.

(2) The quality of record keeping: during the course of the coronial investigation the court was provided with nursing home records and documentation. The quality of that documentation was unimpressive. Consideration of that documentation did not provide an accurate or reliable narrative as regards John’s care or the events that had taken place during the latter stages of his residence at the nursing home. By way of illustration the Nursing Home Manager had provided a document to the court which made reference to John having been found on the floor out by his bed at approximately 5.30am on the 14th January 2020 but the source of that information could not be identified, There was no evidence to support this within the documentation provided and when asked in evidence the Manager could no longer recall from where / whom she had learned of that information and therefore the court felt unable to place any weight upon it. Nursing Home documentation needs to be accurate, detailed and reliable. If a potentially significant event occurs in relation to a patient it needs to be recorded so that other staff are aware of it and can take it into account. An accurate and reliable account of events is essential in order to ensure that in the event of an investigation / review of a significant incident or fatality such investigation needs to have access to the relevant information in order to ensure lessons are learnt and appropriately reflected upon. When this is not possible it poses a risk that other deaths may arise in the future.

Responses

1 respondent

Rossendale Nursing Home Other

23 Oct 2020 PDF

Action Taken

Rossendale Nursing Home has implemented Person Centred Software, walk around handovers, pre-admission falls risk assessments, motion sensors, staff presence in communal areas, a post-fall protocol, referrals to the Falls team, CCTV, and monthly environmental audits to reduce falls risk. (AI summary)

View full response

Dear Mrs Chapman Re Dereck Chapman deceased Inquest concluding 26th August 2020 You will recall that at the conclusion of the inquest that a report was sent to the Rossendale Nursing Home because the inquest had raised concerns about the risk of future deaths. This court has now received email communication from the Nursing Home Manager which I repeat below: "Dear Mr Alan Anthony Wilson, In response to the matters ofconcern at Rossendale Nursing Home Rossendale Nursing Home has made improvements with documentation and staff to ensure accuracy and reliability.
1. Person Centred Software system has been purchased, staff trained and implemented at Rossendale Nursing Home, March 2020 . Staff up date documentation immediately onto the handsets so the information is time specific, onto the electronic system, stored on Cloud, reviewed daily by the Nurse in Charge and Manager. Care plans and risk assessments guide staffon the handsets informing staffof the daily care plan, keeping everyone informed and up to date, ensuring accuracy and reliability. Nurse in Charge writes daily care· notes on the system to ensure information is correct, up to date and everyone is informed. Night checks are recorded via the handsets scanning a QR code to ensure accuracy and reliable information stored. Cont/d...

Continued page no 2 23 October 2020
2. Walk around handover is given to staff at the start ofeach shift, written handover passed onto Nurse at the beginning ofeach shift with up to date information. Full handover is given verbally to team ofstaffso the team can discuss, organise and delegate care.
3. Pre-Admission falls risk assessment is undertaken, funding sought for high risk offalls prior to admission along with Covid-19 testing, isolation for 2 weeks, requiring one to one 24/7for safety.
4. Motion sensor in place when resident is alone at night, ifno one to one, and hourly checks. Bed at lowest position, crash mat at side of bed, bedrail assessment completed.
5. Staff member present in Communal areas to monitor residents at risk offalls, if no one to one being funded, for constant supervision.
6. Post fall protocol Lancashire County Council being followed if a fall has occurred, post fall observations and investigation completed.
7. Referral to Falls team to assess and support to reduce risk offalls.
8. Rossendale Nursing Home has purchased and installed CCTV to monitor staff, residents and assist in investigations.
9. Environmental audits carried out monthly to reduce risk offalls, trips & hazards. Kind regards, Registered Nurse Rossendale Nursing Home Manager" This letter now brings the involvement of the Coroner's service to a conclusion. A copy of this letter is now being sent to the Chief Coroner of England & Wales and to the Care Quality Commission.

Report sections

Investigation and inquest

On 04/06/2020 00:00:00 I commenced an investigation into the death of Dereck John CHAPMAN, known to his Family as John.

I concluded an inquest on 26th August 2020.

The medical cause of John’s death was as follows: 1 a Acute cardio-respiratory failure, due to 1 b Lobar pneumonia and coronary heart disease

2 Osteoparotic fracture of left neck of femur (operated on 16th January)

The conclusion to the inquest was a narrative conclusion as follows: John Chapman died as a result of pneumonia and heart disease at a time when he was recuperating in hospital following a surgical repair of a fractured neck of femur received during a recent fall at the nursing home where he resided.

Circumstances of the death

The circumstances were summarised In box 3 of the Record of Inquest where I determined as follows; John Chapman was known to have a medical history which included chronic obstructive pulmonary disease, atrial fibrillation and osteoarthritis. He had previously been diagnosed with dementia and had reduced capacity. He had recently been prone to falling and was mobilising less frequently. He was prone to putting himself on the floor. On 13/01/20 at 10.10 pm he was witnessed by staff to fall in the dining area at the nursing home where he resided. He was observed overnight. At 3.00 am on 14th January 2020 a motion sensor indicated John had left his bed and he was found on the floor by his bed. His presentation was not concerning until around 8.00 am later that morning when he was observed to be in pain. Later that morning an ambulance was contacted and he was transferred to hospital arriving at around 4.00 pm where investigations revealed a left neck of femur fracture which was surgically repaired on 16/01/2020. The procedure was uneventful following which he remained settled. On 17/01/2020 he was noted to have a reduced level of consciousness. Over subsequent days his condition deteriorated. By 24/01/2020 after discussions with his family John began to receive end of life care and was kept comfortable until he died on the 03/02/2020. A subsequent post mortem examination confirmed that John died from the combined effects of heart disease and pneumonia.

Inquest conclusion

John Chapman died as a result of pneumonia and heart disease at a time when he was recuperating in hospital following a surgical repair of a fractured neck of femur received during a recent fall at the nursing home where he resided.

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Report details

Reference: 2020-0165
Date of report: 27 August 2020
Coroner: Alan Wilson
Coroner area: Blackpool & Fylde

Responses identified

Responses identified 1 of 1

All listed responses identified

Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 23 Oct 2020.

Sent to

Rossendale Nursing Home

Source links

Judiciary.uk page → Report PDF →

Data: judiciary.uk under OGL.