Source · Prevention of Future Deaths

Susan Evans

Ref: 2024-0687 Date: 13 Dec 2024 Coroner: Sally Olsen Area: Hampshire, Portsmouth and Southampton Responses identified: 1 / 1 View PDF

Critical failures in adhering to the hospital's post-operative care pathway for bariatric patients, including missing specialist reviews and unescalated pain, significantly contributed to the patient's death.

Date 13 Dec 2024
56-day deadline 7 Feb 2025 est.
Responses identified 1 of 1
Hospital Death (Clinical Procedures and medical management) related deaths

Coroner's concerns

AI summary
Critical failures in adhering to the hospital's post-operative care pathway for bariatric patients, including missing specialist reviews and unescalated pain, significantly contributed to the patient's death.
View full coroner's concerns
Queen Alexandra’s written post operative care pathway for patients who have undergone a gastric bypass operation states that:
- There is to be a daily review by a bariatric specialist nurse, consultant or registrar.
- A senior doctor is to review within 2 hours if there is increased abdominal pain in order to rule out anastomotic leak or bleed. In addition to this, the inquest heard evidence that patients should be seen by a member of the specialist bariatric team prior to discharge. This is not included in the written policy. Neither the written nor informal policy set out above were followed in Ms Evans’ case. She was not reviewed by a member of the specialist bariatric team at any point on day 2 after surgery and the pain she experienced from the early hours of 13 July 2023 was not escalated to a senior doctor at all. The inquest heard evidence that medical staff who were not part of the specialist bariatric team were unlikely to appreciate the significance of pain. The failure to follow policy contributed more than minimally to Ms Evans death and is therefore a matter of concern.

Responses

1 respondent
Portsmouth Hospital NHS Trust NHS / Health Body
6 Feb 2025 PDF
Action Taken

The Trust has implemented a new Bariatric Discharge Protocol, incorporated into the bariatric pathway booklet, which requires a review by a bariatric team member or suitable clinician prior to discharge, with specific criteria that must be met. This protocol has been shared at surgical governance meetings, bariatric team meetings, and emailed to surgical staff, and will be added to nursing surgical study days and ward level safety huddles. (AI summary)

View full response
Dear Ms Olsen

Prevention of Future Deaths Report issued following the inquest into the death of Susan Evans held at the Portsmouth Coroner’s Court on 22nd November 2024

I write in response to the Prevention of Future Deaths (PFD) Report issued by HM Coroner following the conclusion of the inquest into the death of Susan Evans. In summary the coroner’s concerns, as expressed in the prevention of future deaths report are that, in contravention of the Trust’s post operative policy for patients who have undergone gastric bypass surgery, Susan Evans:
1. Was not seen by a bariatric specialist nurse, consultant or registrar on her final morning as an inpatient the morning she was discharged.

2. Was not reviewed by a senior doctor within 2 hours of increased abdominal pain in order to rule out anastomotic leak or bleed. And, in contravention of expected practice she:
3. Was not seen by a member of the specialist bariatric team prior to discharge. In response to the concerns set out above, there is already a policy in place which covers points 1 and 2. Unfortunately, on this occasion, it was sadly not followed. At least in part, because it was not clearly visible in the patient’s ward notes to act as a prompt. To counter this, the Bariatric lead surgeon has written a Bariatric Discharge Protocol (the new protocol) which has been incorporated into the bariatric pathway booklet which is completed for each patient undergoing bariatric surgery and kept in their medical notes for use by treating clinicians (doctors and nurses). This protocol requires a member of the bariatric team or suitable clinician to review the patient prior to discharge and ensure the patient’s pain is settling and controlled with suitable analgesia prior to discharge.

Portsmouth Hospitals University NHS Trust, Trust HQ, Queen Alexandra Hospital, Southwick Hill Road, Cosham, PO6 3LY Registered charity number: 1047986

This new protocol will also address point 3. The protocol sets out a list of 8 criteria which must be fulfilled before a post bariatric surgery patient is able to be discharged. This includes a daily review by a member of the bariatric team or senior member of the Upper GI surgical team. If their clinical condition does not fit with all listed criteria, they must not be discharged without direct discussion with a bariatric consultant surgeon. The new protocol, (which includes safety netting advice, advising patients how to make contact if they become unwell following discharge) has been shared at the Surgical Clinical Governance meeting which is attended by surgical resident doctors and consultants. The protocol was also discussed in the Bariatric Team meeting and is going to be discussed again at the Biannual AGM on 7/3/2025. Additionally, the protocol has been emailed to all surgical staff working within general surgery who will have out of hours and emergency responsibility for bariatric patients. The new protocol will also be added to the nursing surgical study day and will be raised as part of the ward level safety huddles within surgery. I hope that the contents of this letter provide appropriate assurance that the concerns raised have been addressed.

Report sections

Investigation and inquest
On 15 August 2023 I commenced an investigation into the death of Susan EVANS aged 55. The investigation concluded at the end of the inquest on 22 November 2024. The conclusion of the inquest was that: “On 11 July 2023, Susan Evans underwent elective Roux-en-Y gastric bypass surgery. The surgery went to plan and appropriate measures were taken to avoid the possibility of an anastomotic leak, a rare but recognised complication of gastric bypass surgery. Initially, Ms Evans recovered well, but she experienced abdominal pain in the early hours of 13 July 2023. It is likely that this was due to an anastomotic leak. 13 July 2023 was the first day of a junior doctors’ strike. Unrelated to this, the hospital only had the equivalent of one full time specialist bariatric nurse, who was not on duty. Contrary to Queen Alexandra hospital's written policy for gastric bypass patients, Ms Evans was not seen by a member of the specialist bariatric team on 13 July 2023 and was not seen by a senior doctor after reporting pain in order to rule out the possibility of an anastomotic leak. The hospital at night nursing team, who administered pain relief, were unaware of the latter requirement. In addition, Ms Evans not seen by a member of the bariatric team or any doctor prior to her discharge from hospital on the morning of 13 July 2023. Ms Evans was still in a degree of pain when she left hospital. She was re-admitted to hospital on 15 July 2023. By this point she was extremely unwell with abdominal sepsis from an anastomotic leak. She underwent remedial surgery on 15 July 2023 and a further operation was required on 25 July 2023. Despite appropriate medical care following her re-admission, her condition deteriorated, and she died at Queen Alexandra Hospital on 12 August 2023. It is likely that, if she had been seen by a member of the bariatric team on 13 July 2023, she would have been kept in hospital and would have been operated upon sooner. The failures identified contributed more than minimally to her death.”
Circumstances of the death
See Narrative Conclusion above

Similar PFD reports

Shared signals

Related inquiry recommendations

Similar themes

Report details

Reference
2024-0687
Date of report
13 December 2024
Coroner
Sally Olsen
Coroner area
Hampshire, Portsmouth and Southampton

Responses identified

Responses identified 1 of 1
All listed responses identified

Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 7 Feb 2025 (estimated).

Sent to

Portsmouth Hospital NHS Trust

Source links