Public Inquiry

Mid Staffordshire NHS Foundation Trust Public Inquiry

Status: Completed Chair: Robert Francis QC Established: Jun 2010 Report: Feb 2013 Commissioned by: Department of Health and Social Care

Public inquiry into the serious failings in care at Mid Staffordshire NHS Foundation Trust between 2005-2009, where patients were routinely neglected and standards of care were appalling. The Francis Report made 290 recommendations for fundamental culture change to put patients …

Response breakdown

290 recommendations total
69%
28%
201 (69%)Accepted
80 (28%)Accepted in Part
9 (3%)Not Accepted
Blanket response: Government responded via "Hard Truths: The Journey to Putting Patients First" (2014), a single document covering all 290 recommendations with a blanket acceptance. Individual recommendation responses were not broken out.

Evidence & impact

AI-generated · 26 Mar 2026
The Mid Staffordshire NHS Foundation Trust Public Inquiry, chaired by Sir Robert Francis QC, examined failures in care at Stafford Hospital between 2005 and 2009. The inquiry's report, published in February 2013, made 290 recommendations aimed at preventing similar failures across the NHS.

The government responded through two documents: 'Patients First and Foremost' in March 2013 and 'Hard Truths: the Journey to Putting Patients First' in November 2013. According to these responses, the government accepted 201 recommendations (69%), accepted in principle 60 recommendations (21%), partially accepted 20 recommendations (7%), and did not accept 9 recommendations (3%).

The government response identified several key reforms, including establishing a new Chief Inspector of Hospitals, strengthening the Care Quality Commission's inspection regime, introducing a statutory duty of candour, and implementing a fit and proper person test for NHS directors. The response also referenced the creation of Health Education England and Healthwatch England as part of wider NHS reforms.

However, the available evidence indicates limited published documentation of progress beyond these initial responses. Of the 290 recommendations, 281 (97%) are recorded as 'Awaiting Action' with no formal progress updates or implementation reviews identified in the public record. This suggests that while the government accepted the majority of Francis's recommendations and announced several high-profile reforms, comprehensive evidence of wider implementation across all recommendations has not been published.

The absence of systematic progress reporting makes it difficult to assess which of the accepted recommendations have been acted upon beyond the headline reforms announced in 2013. No formal implementation review has been identified that would provide comprehensive evidence of progress across all 290 recommendations.

Reports & milestones

Recommendations

9 shown (filtered)
Clear
Code Recommendation Addressed to Response
F19
There should be a single regulator dealing both with corporate governance, financial competence, viability and compliance with patient safety and quality standards …
Department of Health and Social Care Not Accepted View →
F61
A merger of system regulatory functions between Monitor and the Care Quality Commission should be undertaken incrementally and after thorough planning. Such …
Department of Health and Social Care Not Accepted View →
F64
The authorisation process should be conducted by one regulator, which should be equipped with the relevant powers and expertise to undertake this …
Department of Health and Social Care Not Accepted View →
F137
Commissioners should have powers of intervention where substandard or unsafe services are being provided, including requiring the substitution of staff or other …
Commissioners Not Accepted View →
F145
There should be a consistent basic structure for Local Healthwatch throughout the country, in accordance with the principles set out in Chapter …
Department of Health and Social Care Not Accepted View →
F183
It should be made a criminal offence for any registered medical practitioner, or nurse, or allied health professional or director of an …
Department of Health and Social Care Not Accepted View →
F209
A registration system should be created under which no unregistered person should be permitted to provide for reward direct physical care to …
Department of Health and Social Care Not Accepted View →
F212
The code of conduct, education and training standards and requirements for registration for healthcare support workers should be prepared and maintained by …
NMC Not Accepted View →
F213
Until such time as the Nursing and Midwifery Council is charged with the recommended regulatory responsibilities, the Department of Health should institute …
Department of Health and Social Care Not Accepted View →