Recommendation 18

Children and young people with SEND, and their families, have little trust and confidence in the SEND system, often shaped by adverse experiences. Inadequate communication and engagement from the Department with parents and carers and their organisations about future reforms, as well as media speculation, has further undermined parental trust in the Department for Education and in the future SEND system. It is wholly unacceptable that families already under considerable pressure should face additional anxiety and disruption. While there is widespread recognition among parents and carers that reform is necessary, there remains deep concern about the form these changes will take and whether they will lead to meaningful and lasting improvements. (Conclusion, Paragraph 107) 158