Recommendation 9

The National Careers Service website is theoretically available to young people from the age of 13, but in practice is not targeted at or being used by them. Fewer than 10% of 18–19-year-olds had used it in 2018 and none of the young people we spoke to had heard of it. While we accept that schools and colleges have the main responsibility for CEIAG provision a high-quality, accessible website offering information and guidance is essential to complement their work and offer an alternative to young people outside of school or college.