Source · Select Committees · Defence Committee
Recommendation 8
8
Ensure Pinnacle's housing officers effectively resolve issues and complaints with partners.
Conclusion
If the housing officer role is to continue being undertaken by Pinnacle, then Pinnacle’s representatives must be more effective at resolving outstanding issues and complaints, working collaboratively with their contract partners. (Conclusion, Paragraph 59)
Government Response
A response document is linked to this report, dated 3 March 2025. Response attribution to this conclusion has not been verified. Read the response document ↗