Source · Select Committees · Committees on Arms Export Controls

Recommendation 23

23 Accepted Paragraph: 73

We welcome HMRC’s increase in resources for Customs A/B.

Recommendation
We welcome HMRC’s increase in resources for Customs A/B. In response to our report, HMRC should set out how it will measure the impact and effectiveness of these increased resources.
Government Response Summary
The government accepted the recommendation, outlining that HMRC will use existing management information tools to measure the impact of increased Customs A/B resources, including case numbers, resolutions, and border interventions, with this data to be provided in annual submissions.
Paragraph Reference: 73
Government Response Accepted
HM Government Accepted
The additional HMRC resources which the Committees welcomed in their Inquiry response are currently completing their training and will become fully operational in April 2023. Measurements of performance and impact are determined by the compliance activity being undertaken. HMRC will utilise existing management information tools to measure the output of the enforcement and intelligence teams know as Customs A/B. These include the number of cases dealt with by way of criminal investigation, resolved by compound penalty or other interventions such as warning letters or educational visits. The data will also include the number of interventions at the border. This information will be provided to the Committees in the annual submission.