Source · Select Committees · Business and Trade Committee
Seventh Report - Royal Mail
Business and Trade Committee
HC 1045
Published 17 March 2023
Recommendations
8
Accepted
We therefore call on Ofcom to undertake an enforcement investigation into Royal Mail’s delivery of...
Recommendation
We therefore call on Ofcom to undertake an enforcement investigation into Royal Mail’s delivery of the USO and to report to this Committee by the end of 2023. In doing so, we encourage Ofcom to meet with postal workers from …
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Government Response Summary
Ofcom has opened an investigation into Royal Mail’s compliance with its quality of service performance targets during 2022/23, will use statutory information gathering powers, and expects to complete and publish the outcome by the end of 2023, reporting back to the Committee at the same time.
Department for Business and Trade
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9
Accepted
Para 32
Lastly, we call on the Royal Mail board to reflect on its decision to exclude...
Recommendation
Lastly, we call on the Royal Mail board to reflect on its decision to exclude the delivery of the USO from the long term pay and incentive structure for its senior managers and to reconsider whether this is the right …
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Government Response Summary
Royal Mail states that the delivery of the USO is already included in the annual Royal Mail Short Term Incentive Plan (STIP) for all managers as one of five bonus metrics.
Department for Business and Trade
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