Recommendation 4

To ensure that offers of redress are fast and fair, the Government must: (Paragraph 16) a) Require full disclosures by the Post Office of the information needed to submit full and fair claims within legally binding timeframes; b) publish a standardised tariff of damages to help sub-postmasters claim the full amount to which they are entitled; c) remove the cap on legal expenses for sub-postmasters to contest their claims; d) allow those who have already settled under the Horizon Shortfall Scheme to revisit their claims to ensure that they have received fair redress; and e) introduce a legally binding independent appeals mechanism. (Paragraph 16) Post Office and Horiion redresss Instruction to deliver 9