Select committee: Business, Innovation, Science and Trade Committee
Recommendation 6
1st Report - Post Office and Horizon scandal redress: Unfinished business
Published 1 Jan 2025
Addressed to Department for Business and Trade
Business, Innovation, Science and Trade Committee Post Office Horizon scandal: fast and fair redress All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Recommendation (the committee's words)
Claimants under the Horizon Shortfall Scheme lack the same access to authoritative facilitation and case management direction available to claimants in other schemes. This can be remedied by introducing an empowered case facilitator similar to the role played by the Sir Gary Hickinbottom for Overturned Convictions. We recommend that the Department and Post Office Ltd establish such roles, agreeing their functions with claimants and their legal representatives. (Recommendation, Paragraph 27)
From: Business, Innovation, Science and Trade Committee, 1st Report - Post Office and Horizon scandal redress: Unfinished business (HC 341), 1 January 2025
Government response
The government responded to the whole report on 25 March 2025 (deadline 1 March 2025).