Select committee: Business, Innovation, Science and Trade Committee
Conclusion 5
2nd Report - The regulation of postal services
Published 22 May 2026
Addressed to Department for Business and Trade
Business, Innovation, Science and Trade Committee Royal Mail All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Conclusion (the committee's words)
There are many reasons for Royal Mail’s persistent poor performance and today it is a private company, operating in a market that has changed beyond recognition in the 13 years since privatisation. Ofcom however is directly accountable to Parliament, and through Parliament to the public, for ensuring the nation’s postal service meets the standard expected. Today, we conclude Ofcom is failing as the statutory regulator of the postal service to deliver on the task it has been set by Parliament. (Conclusion, Paragraph 18)
From: Business, Innovation, Science and Trade Committee, 2nd Report - The regulation of postal services (HC 131), 22 May 2026
Government response
The government responded to the whole report on 20 October 2026 (deadline 22 July 2026).