Source · Select Committees · Business and Trade Committee
Recommendation 23
23
Acknowledged
Paragraph: 62
The absence of records held by the Post Office Ltd.
Recommendation
The absence of records held by the Post Office Ltd. (POL) and other relevant organisations, such as HMRC, DWP and the Royal Mail Group, along with an absence of local suspense accounts for individual POL branches, raises serious questions as to how victims of Horizon are supposed to identify and evidence the losses they suffered. POL and BEIS told us that the Historic Shortfall Scheme’s Independent Panel would take this into account when assessing claims.
Government response summary AI-generated
The government stated it accepts the recommendation regarding the absence of records and how victims can evidence losses.
Summary of the government's response below — read the verbatim text to verify.
Paragraph Reference:
62
Government Response
Acknowledged
HM Government · verbatim extract
Acknowledged
The Government accepts the Committee’s recommendation.
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