Source · Select Committees · Business and Trade Committee
Recommendation 27
27
Accepted
Paragraph: 118
Ofgem must publish a more robust impact analysis of its proposals for energy suppliers to...
Recommendation
Ofgem must publish a more robust impact analysis of its proposals for energy suppliers to ringfence customer credit balances. We expect the impact analysis to be based on evidence received from suppliers following an information request so that it is underpinned by facts, rather than assumptions. The analysis should include comparisons of Ofgem’s preferred option with alterative options. It should be transparent and explicit about the implications of the proposal on energy bills and competition in the market, as well as the cumulative impact of this proposal and the other measures Ofgem is taking to boost resilience in the market. This analysis should be shared with this Committee with enough time for scrutiny before a final decision is taken by Ofgem and include an explanation of how Ofgem has balanced our priorities as set out above.
Government Response Summary
Ofgem already publishes data on customer debt on a quarterly basis, arising from analysis of data gathered under Social Obligations Reporting.
Paragraph Reference:
118
Government Response
Accepted
HM Government
Accepted
Ofgem publishes data on customer debt on a quarterly basis, arising from analysis of data gathered under Social Obligations Reporting. The latest publicly available data was published on 30 September, including on the number of accounts in debt and average level of debt. Ofgem intends to publish updated analysis quarterly thereafter.