Source · Select Committees · Business, Innovation, Science and Trade Committee
Recommendation 22
22
Paragraph: 148
Regulators and other relevant stakeholders should invest in better online arbitration systems that are quicker...
Recommendation
Regulators and other relevant stakeholders should invest in better online arbitration systems that are quicker and cheaper, to speed up enforcement of minor consumer rights breaches. These investments should include better internal digital case management systems and other options for consumers who are unable to access online services.
Paragraph Reference:
148
Government Response
A response document is linked to this report, dated 10 February 2023. Response attribution to this conclusion has not been verified. Read the response document ↗