Source · Select Committees · Business and Trade Committee

Recommendation 21

21 Acknowledged Paragraph: 147

We support the idea that there should be more accessible support for consumers across the...

Recommendation
We support the idea that there should be more accessible support for consumers across the UK. We encourage the development of ombudsman services, including in sectors not currently covered by an ombudsman, as an independent and trusted arbiter that consumers understand and can engage with.
Government Response Summary
The Government states that it is committed to taking forward changes, and that the Bill will be introduced in this Parliamentary session, regarding accessible support for consumers.
Paragraph Reference: 147
Government Response Acknowledged
HM Government Acknowledged
The Government is committed to taking forward these changes. As previously stated, the Bill will be introduced in this Parliamentary session.