Source · Select Committees · Public Accounts Committee
Fifteenth Report - DWP Employment support
Public Accounts Committee
HC 177
Published 8 September 2021
Government response
Treasury minutes: Government response to the Committee of Public Accounts on the Fifteenth report from Session 2021-22 · published 8 Nov 2021
Recommendations & Conclusions
1
Conclusion
Acknowledged
On the basis of a report by the Comptroller and Auditor General, we took evidence...
Conclusion
On the basis of a report by the Comptroller and Auditor General, we took evidence from the Department for Work and Pensions (the Department) about the employment support it provides to people who need help.1
Government Response Summary
The government acknowledges the introductory paragraph of the committee's report, confirming the basis and timing of evidence gathering and report publication.
HM Treasury
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13
Conclusion
Acknowledged
The Department explained that it is planning to evaluate the impact of its new schemes,...
Conclusion
The Department explained that it is planning to evaluate the impact of its new schemes, beginning with the Kickstart programme, building on the evaluation work it completed for its previous schemes, which informed its current programme.34 We heard that the …
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Government Response Summary
The government's response acknowledged the importance of evaluation and outlined ongoing work to assess work coach effectiveness and individual policies, with findings expected throughout 2022. However, it did not directly address the committee's observation about delays in existing evaluations or the long timelines for future scheme evaluations.
HM Treasury
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15
Conclusion
Acknowledged
The Department’s employment support is mainly accessible to people on benefits, and they will usually...
Conclusion
The Department’s employment support is mainly accessible to people on benefits, and they will usually be referred to that support via their jobcentre work coaches. Work coaches have considerable discretion to tailor their support to claimants, including discretion around: the …
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Government Response Summary
The government acknowledges the committee's observations about work coach discretion and skills, noting ongoing customer satisfaction surveys and existing work to evaluate work coach effectiveness and explore wider support offers.
HM Treasury
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